The Cloud People is a Full ServiceNow Lifecycle Partner that is growing rapidly in Europe, US, and Brazil. For our office in Germany (Leinfelden-Echterdingen), we are looking for a Senior Solution Architect to join our team.We are looking for candidates that can:Advise companies on their path to digital transformation with ServiceNowAct as the customer contact person whenever established business processes need to be changed or automatedTake responsibility for the functional and technical processing of the projectsSupport the customer in the formulation of requirements and convert them into high-level and low-level specificationsSupport the development team in the implementation of requirements and act as a moderator between all parties involved throughout the entire development processLead expert meetings and moderate workshopsDocument the project process and carry out post-mortems at the end of the projectTypical traits of our ServiceNow Solution Architects:At least three years of experience as a solution architect with ServiceNow projectsIn-depth knowledge of ServiceNowExtensive experience with the automation of processes in the areas of incident management, change management, customer service management, IT operations management, and othersExperienced and trustworthy in customer interactionTeam player who is willing to take responsibility and lead a project teamITIL 4 certificationServiceNow certificationsFluent in German and EnglishWe provide:Competitive compensationGenerous benefitsProfessional atmosphere in a talented teamCollaborative and inclusive work environmentOpportunity to grow your professional career #J-18808-Ljbffr