Have you heard of BlueCat? We’re one of those hidden gems that’s been disrupting the market as a key player in the rapidly growing space of Intelligent Network Operations. Organizations require a new model of network operations that links foundational core services with a deep, predictive understanding of network health and performance to improve change readiness. BlueCat’s Intelligent NetOps is a first-to-market combination of systems of understanding and change. BlueCat enables teams to enhance agility and mitigate risks from high rates of change with a unified management lifecycle, from provisioning to proactive troubleshooting and remediation.At BlueCat, we take immense pride in our award-winning culture, an integral part of our identity. We are proud recipients of several prestigious accolades, including the "Great Place to Work" certification. By becoming a part of our team, you not only join a company at the forefront of technology but also become an integral member of Canada's top workplaces in various categories, including Technology, Today's Youth and Women, and Mental Health and Inclusion.
We are seeking a consultative, customer-focused Sales Engineer to help enterprise organizations modernize their infrastructure operations through API-driven automation, AI-assisted operational intelligence, and integrated DDI solutions.
This role goes far beyond traditional pre-sales engineering. You will serve as a trusted advisor to customers throughout the customer lifecycle — from discovery and evaluation through adoption, operational success, and expansion. You’ll collaborate closely with Sales, Product Management, Engineering, Professional Services, Customer Success, and GTM teams to help customers simplify operations, accelerate automation, improve security posture, and drive measurable business value.
Whether you are a Network Engineer, Infrastructure Engineer, Systems Architect, Automation Engineer, or customer-facing technical consultant with strong networking and cloud expertise, we want to hear from you.
What you'll do:
Advise customers on infrastructure modernization
1. Lead consultative discovery sessions on cloud transformation, automation, and resiliency
2. Advise on modern DDI architectures across hybrid and multi-cloud environments
3. Help migrate legacy network services to API-driven, automated platforms
4. Guide operational best practices for DNS, DHCP, IPAM, security, and orchestration
5. Align technical recommendations to customer business priorities and outcomes
Deliver business value through technical engagements
6. Lead proof-of-value engagements around automation outcomes and infrastructure resiliency
7. Design integrated solutions leveraging BlueCat alongside cloud, security, and orchestration platforms
8. Support Infrastructure-as-Code strategies, automation frameworks, and API integrations
9. Deliver technical workshops, executive presentations, and architecture reviews
10. Partner with Customer Success and Professional Services through deployment and expansion
Drive collaboration and market influence
11. Collaborate with Product, Engineering, Marketing, and GTM to shape product direction
12. Provide feedback on automation capabilities, API usability, and cloud integrations
13. Contribute to enablement content, architecture guidance, and thought leadership
14. Participate in customer advisory engagements, webinars, and industry events
15. Identify expansion opportunities across the broader BlueCat platform portfolio
16. Manage engagements and opportunity updates in Salesforce and collaboration tools
Qualifications:
17. 3+ years in sales engineering, infrastructure/network engineering, technical consulting, or customer-facing architecture roles
18. Experience designing enterprise solutions for networking, cloud, security, automation, or systems integration
19. Bachelor's in Computer Science, IT, Engineering, or related field — or equivalent practical experience
20. Strong consultative and relationship-building skills with enterprise stakeholders
21. Executive communication skills — able to simplify complex technical concepts for diverse audiences
22. Proven ability to align technical solutions with business outcomes and strategic priorities
23. Comfortable in a remote-first environment with moderate travel
Requirements:
24. Strong understanding of DNS, DHCP, and IP Address Management (DDI) platforms
25. Enterprise networking and network infrastructure operations
26. Experience with hybrid and multi-cloud environments
27. API-driven infrastructure and automation frameworks
28. Infrastructure-as-Code and orchestration technologies
29. Network security and operational resiliency strategies
30. Linux/UNIX platforms and systems administration
31. Scripting, automation, and systems integration
32. Virtualization and cloud-native technologies
Nice to haves:
33. Familiarity with AI-assisted operations, infrastructure intelligence, and operational analytics
34. Experience integrating infrastructure platforms with cloud providers and security tools
35. Hands-on experience with orchestration platform integrations and IT operations ecosystems
36. Automation workflow design and AI-driven operational tooling
If you share our enthusiasm for the future of our company and are eager to contribute to our vibrant workplace, we look forward to receiving your application! Our comprehensive benefits encompass your health, financial well-being, and overall wellness, and we are committed to providing an exceptional work environment, enriching employee programs, and fostering a remarkable company culture. At our core, we champion values such as transparency, curiosity, respect, and above all, the pursuit of enjoyment.In addition, we offer a range of appealing perks, including:A Professional Development BudgetDedicated Wellness Days and Wellness WeekA Lifestyle Spending AccountAn Employee Recognition ProgramJoin us in shaping the future of our organization, where your talent and dedication can truly thrive. We invite you to apply and become a valuable member of our team!