Your area of work
As a working student (f/m/d) in IT Engineering you will support the Corporate IT Applications team with daily user support tasks (2nd level) and contribute to automation projects to improve reporting and operational processes, including scripting.
Your responsibilities:
1. Support 2nd-level incident handling (L2): analyze issues, propose solutions, and document outcomes
2. Contribute to internal reporting and improve/automate recurring reports
3. Help design and implement new processes and workflows across tools and environments
4. Support administration and operational tasks for our document management system Alfresco (e.g., workflows, permissions, troubleshooting)
5. Work with Jira for ticket handling and Confluence for documentation and knowledge sharing
6. Support the implementation of an automated role recertification process for Alfresco
7. Gain exposure to additional applications supported by the team (~30) and contribute to continuous improvements
Your profile:
8. You are enrolled at an accredited university throughout the employment period and have completed at least two semesters (e.g., Computer Science, IT, Information Systems, or a related field), or you hold a Bachelor’s degree and are currently enrolled in a Master’s program.
9. Strong interest in IT operations and service delivery for internal users
10. Proactive, self-motivated, and eager to learn
11. Available to work 19 hours/week and able to come to the Eschborn office at least once per week (hybrid model)
12. Fluent in written and spoken English
13. Ideally, you have gained initial practical experience in scripting and automation (e.g., PowerShell, Python, Bash) and have basic knowledge of system administration and web services/APIs
Start date: 15/04/2026
Why Deutsche Börse Group?
We are committed to providing a work environment where everyone feels welcome and can reach their full potential. Our standards go far beyond simply matching candidates with the right position.
Mobility
We enable you to move freely with our job tickets, job (e-)bikes and free parking opportunities.
Work environment
Collaboration, communication, or deep focus – in our modern office buildings you will find the perfect work environment. Free drinks and food and meal allowances included.
Health and wellbeing
We care for your health and wellbeing and besides various health promotion measures we offer you a group accident insurance and additional insurance offers at discounted rates.
Financial stability
We provide financial stability by offering attractive salaries, company pension schemes, participation in our Group Share Plan, as well as bonuses, subsidies and discounts.
Hybrid work
Collaborate and exchange on-site or work remotely several days a week in line with business needs and local regulations. Our hybrid working model combines the best of both worlds.
Flexible working hours
We want your job to fit your life situation and offer flexible working time models, childcare allowance, or the possibility to study alongside your job.
Internationality
Our market infrastructures are globally connected. Working with us means collaborating with like-minded colleagues across over 60 locations from more than 100 nations.
Development
We promote individual development by offering internal development programmes, mentoring, further education and training budgets.