B2C Director
Eltrona, a subsidiary of Liberty Global, is undergoing a turnaround journey to become a highly performant telecom operation.
The B2C Director will lead Commercial teams and transform commercial activities into a high-performing multi-channel engine with a focus on telesales, commercial growth, and customer experience.
* Key responsibilities:
• Manage Sales department and teams
* Steer people, plans, and processes
* Coach and grow sales teams
* Develop telesales maturity and result
* Assume responsibility for commercial results
* Oversee commercial investments
* Manage commercial planning and timelines
• Transform commercial activities
* Think, build, and run plan to transform and scale commercial activities
* Develop a top-performing commercial engine
* Develop commercial excellence program and multi-channel strategy
* Accompany teams in transformation process