At Concentrix, we deliver B2B Sales Services with a global footprint, accelerating B2B digital sales and customer success transformations for some of the world’s leading brands. Combining Strategy + Talent + Technology, we enable our clients to scale faster, work smarter, and consistently grow their revenue through data-powered insights and proven methodologies.
Concentrix B2B Sales fosters a high-performance culture that encourages growth, success, and opportunity for our employees, clients, and partners.
We are looking for a proactive and communicative Customer Success Specialist to join our team. You’ll partner with a wide range of clients, ensuring they enjoy a smooth onboarding experience and get the most out of our cutting-edge software solutions. If you excel at building strong relationships, love helping clients succeed, and thrive in a consultative role, we'd love to hear from you!
What You'll Be Doing
* Acting as an Implementation Consultant for various software solutions
* Guiding new clients through a smooth onboarding and post‑onboarding process
* Conducting face‑to‑face customer meetings to promote adoption and ongoing engagement with various IT solutions
* Advising clients on best practices and optimization strategies
* Tracking data from onboarding to license activation to meet KPIs
* Using CRM systems for client-related activities
* Resolving client issues using troubleshooting tickets
Working Hours: Monday–Friday, 10am–7pm, with a 1‑hour fully paid break
Hybrid role: 3 days home office; Monday & Tuesday in office
Salary: €1,687.26 gross per month + quarterly bonus
We provide full support with relocation to Greece, including flight and hotel accommodation.
What We're Looking For
* English and German at C1 level (written and spoken)
* Strong communication and teamwork skills
* A proactive, problem‑solving mindset focused on customer satisfaction
* Proficiency in MS Office (Outlook, Word, PowerPoint, Excel)
* Ability to prioritize tasks, manage time effectively, and work independently