Job Description
Your role
To support our Daylight PMS Implementation team, we’re looking for an experienced and
dynamic Daylight PMS Hospitality Implementation Consultant to play a key role in
delivering successful PMS implementations for hospitality clients across the EMEA region.
What you will do
* Provide Expert Technical Consultancy to hospitality customers, ensuring smooth implementation and system adoption.
* Lead Daylight PMS Implementations including installation, configuration, integration, and training—both remotely and onsite.
* Implement Daylight PMS Interfaces and ensure seamless connectivity with third-party systems.
* Deploy Meeting & Events and Meridian Experiences SPA Solutions tailored to client operational needs.
* Configure Systems for Compliance with country-specific legal and fiscal requirements.
* Analyze Business Requirements and customize solutions to match client-specific workflows.
* Ensure Multi-User and Service Model Alignment with customer operational processes.
* Deliver Staff Training on best practices and practical software usage to maximize system value.
* Oversee Go-Live Activities, providing hands-on support for operational and application queries during the launch phase.
* Maintain Accurate Project Status Reports and take proactive measures to meet project milestones and goals.
* Collaborate Internally to share knowledge and provide consultation across teams.
Qualifications
We are seeking a passionate and driven professional with a strong hospitality background and
experience in Daylight PMS implementations. The ideal candidate will bring both technical
expertise and a deep understanding of hotel operations to deliver exceptional solutions to our
clients.
Qualifications & Skills
* Hospitality Background or proven experience in a similar PMS implementation role.
* Meetings, Events, Groups and SPA Operations Experience is a strong advantage.
* A genuine passion for the hospitality industry, matching our customers’ dedication to guest service.
* Fast Learner with the ability to adapt quickly to new technologies, products, and procedures.
* Thrives in a Dynamic Environment, managing multiple tasks in a fast-paced setting.
* Ability to quickly master our suite of IT solutions and perform system installations.
* Strong Ownership Mentality with a professional, “get-it-done” attitude and strong work ethic.
* Fluent in English and German
* Willingness to Travel as needed across the EMEA region
Additional Information
* Exciting job within a creative environment and the opportunity to make a real impact on the business.
* Grow your experience with web and cloud technologies in a very innovative technology environment.
* Friendly, motivated and talented multicultural team.
* Opportunities to grow and develop with Shiji.
* Training to meet role requirements.