IoT Development Expert
We are seeking a highly skilled IoT Development Expert to join our team. As a key member, you will serve as the primary point of contact for user requests, incidents, or questions.
Main Responsibilities:
* Determine proper escalation procedures for problems that cannot be solved, setting priority and allocating resources effectively.
* Develop resolution procedures to enable Level 1 teams to solve recurring issues in a continuous improvement mindset.
* Raise unsolved issues to Level 3, track, and follow up on their resolution internally or with external partners.
* Maintain accurate documentation and participate in technical evolutions and projects.
* Contribute to R&D initiatives by developing Proof Of Concept with external suppliers to identify and implement new solutions.
* Solve issues in your domain when escalated by Level 1; log all request/incident updates in the ticketing tool.
* Train users and develop strong relationships with technical and non-technical stakeholders.
The ideal candidate will possess IT or Industrial Engineering skills, demonstrate pragmatic, analytical, and problem-solving abilities. A strong team player with excellent communication skills, both technical and non-technical, will thrive in this role. Proficiency in English is required, with French being an asset. Technical skills in programming languages such as Python, JavaScript, and SQL are also highly valued.
This is an exciting opportunity to work on cutting-edge technologies and contribute to the growth of our organization. If you are a motivated and experienced IoT professional looking for a challenging role, please apply.
Required Skills:
* Proficiency in programming languages (Python, JavaScript, SQL)
* Strong analytical and problem-solving skills
* Excellent communication and teamwork skills
* Ability to learn quickly and adapt to new technologies
* Familiarity with Agile development methodologies
* Fluency in English (French an asset)