Position : Customer Support Specialist
Work model : Remote
Location : Greece
Employment type : Full-time
What you will do :
* Communicate with customers via phone, chat, and e-mail
* Track and follow up on cases to ensure they are closed efficiently and promptly
* Maintain high customer satisfaction while representing a major brand
* Build and maintain strong professional relationships with all partners and show empathy at all times
* Work towards achieving targets set by the client statement of work and internal goals
What you will bring :
* Fluency in German
* Excellent communication skills in English
* Exceptional communication, soft skills, and problem-solving abilities
* Computer literacy / tech-savviness
* Resourcefulness and ability to multitask
* Ability to thrive as a team player in a fast-paced, high-energy, change-oriented environment
What we offer :
* Comprehensive support for your relocation to Greece, including flight tickets, hotel accommodation, and assistance with house searching (all at no cost to you)
* Competitive monthly salary plus 2 additional salaries per year
* Health care benefits and various discounts
* Full training provided by certified instructors
* Opportunities for professional growth and development
* Participation in special events, community, and social responsibility initiatives
* Free online Greek language courses
* State-of-the-art premises with a great working environment and relaxing break areas
Key Skills
Anti Money Laundering, Access Control, Content Development, Flex, AC Maintenance, Application Programming
Employment Type : Full Time
Experience : years
Vacancy : 1
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