Order Processing Specialist (m/f/d)
RIGOL Technologies EU GmbH · Gilching (Munich area), Germany
About RIGOL
RIGOL Technologies is a global leader in electronic test and measurement solutions. From our European headquarters in Gilching, we serve customers from research institutes to high-tech manufacturers across the continent. To strengthen our team, we are looking for an Order Processing Specialist to start as soon as possible.
Key Responsibilities
• End-to-end order management: from order entry and validation through to invoicing
• Check customer orders for completeness and accuracy (items, prices, delivery terms)
• Coordinate closely with Logistics, Sales, Purchasing, and Finance to ensure on-time delivery
• Prepare export and customs documentation (e.g. export declarations, certificates of origin)
• Maintain customer and order data in the ERP system (SAP)
• Monitor delivery dates and proactively communicate deviations to customers
• Administer returns (RMA) and issue credit notes
• Contribute to the continuous improvement of processes and reporting
Your Profile
• Completed commercial training (e.g. industrial clerk, freight forwarding clerk, wholesale & foreign trade clerk) or comparable qualification
• At least 3 years’ experience in international order processing or internal sales
• Solid knowledge of Incoterms, export control, and customs regulations
• Confident user of ERP systems (ideally SAP Business One) and MS Office
• Very good written and spoken German and English
• Team player with a proactive, service-oriented, and well-structured working style
What We Offer
• Permanent full-time position (40 h/week)
• Flexible working hours
• Performance-related remuneration plus annual bonus scheme
• 30 vacation days,
• Company pension scheme
• Modern workplace, free beverages, on-site parking
• Flat hierarchies, short decision paths, and an international team culture
• Comprehensive onboarding and continued training opportunities
Application Process
Please send your CV via the LinkedIn Apply function.
We look forward to meeting you!