We are HCLTech, one of the fastest-growing large tech companies in the world and home to 225,000+ people across 60 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud. The driving force behind that work, our people, are diverse, creative, and passionate, raising the bar for excellence on a regular basis. Technical Support: Provide onsite and remote assistance to identify and resolve issues with Windows, Mac OSX, Linux, iOS, and Android platforms. This includes troubleshooting hardware and software issues, resolving connectivity problems, and assisting with system configurations. This helps users leverage technology effectively and reduce reliance on IT support for common tasks.
System Administration: Managing and maintaining MAC and Windows systems, including performing software installations, updates, and configurations. Asset Management: Tracking and managing hardware and software assets, including inventory management, license compliance, and asset lifecycle management for both MAC and Windows devices and applications.
Print Support: Partner with MFP providers and EPE / client engineering to support site print service
Experience: 4+ years of experience in DSS and AV support team.
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