With over 25 years’ experience, plus the same enormous passion and ambition we had on day-one, we’re trailblazers in the pet e-commerce industry. Our solutions make over 12 million customers genuinely happier – and that’s something we really care about. We work together to continually adapt; embracing change and the challenges it brings so that we can keep doing better. Join us and discover a place where your potential meets your passion for pets. That’s the power of plus.
Job Description
The Operations Development Team coordinates engineering and automation activities across the European fulfillment network. Our Fulfillment Centers (FCs) are operated by Logistics Service Providers (LSPs). This corporate function supports (re)engineering and quality-improvement projects for multiple FCs and LSPs. By representing zooplus in collaboration with LSPs and bringing expertise in zooplus requirements, combined with a broad engineering and lean background, we help ensure the success of key initiatives.
* Analysing, designing, and optimising logistic solutions for existing and new fulfilment centres
* Developing end-to-end logistics concepts, including warehouse layouts, transport flows, and automation solutions
* Conducting data analysis to model capacities, volumes, costs, and SLAs, supporting data-driven decision making
* Preparing business cases, cost models, and P&L analyses for logistics projects
* Collaborating with internal stakeholders, operations teams, and external partners to ensure technical and operational feasibility of solutions
* Supporting implementation and continuous improvement initiatives across the network
* Coordinating purchasing activities and resource allocation within the department
* Identifying and driving best-practice approaches to improve cost, service, and quality
* Monitoring emerging technologies and market trends to contribute to strategic development
Qualifications
* Bachelor's or Master's degree in logistics, supply chain, engineering, or a related field, with minimum 5 years of experience in engineering consulting, intra logistics supplier, or LSP engineering departments
* Comprehensive knowledge of e-commerce fulfillment processes, distribution, and intra logistics
* Strong analytical and numerical skills with experience in data modelling and cost analysis
* Proven experience in project management and lean methodologies
* Excellent communication skills with a high customer orientation
* Fluency in English, both verbal and written
* Willingness to travel (minimum 30%)
Additional Information
Headquartered in Munich, with offices across Madrid, Krakow, Wroclaw, London and Vienna, we collaborate because we genuinely love working together - so you’ll be at the heart of an incredible, multinational team. We trust each other to get the job done, which means you’ll benefit from hybrid working, spending 60% of your time in the office and 40% at home. There’s an option to work for 20 days abroad in approved countries too.
Add to that development opportunities that help you to shape your own career path, excellent training and support, wellbeing offers, subsidised transport or bike leasing, plus 20% discount across all our products, and you’ll begin to get a sense of what sets us apart. Find out more about the specific benefits at your local office in our blog posts.
zooplus is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.