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Kundenbetreuer technisch m/w/d

Köln
DJB
Kundenberater
Inserat online seit: 7 April
Beschreibung

About the Role Uber Eats is seeking a motivated and results-driven Account Manager (m/f/d) to join our expanding team in Northrine-Westphalia. In this role, you'll play a pivotal part in shaping the success of our restaurant partners across Germany, fostering high-impact relationships and driving business growth on the Uber Eats platform. If you're passionate about the food industry, excel at building strategic partnerships, and thrive in a fast-paced environment, we want to hear from you. What You'll Do As an Account Manager (m/f/d), you'll serve as the primary point of contact for a portfolio of our most valued restaura Strategic Account Growth: Managehigh-value partners to retain and grow their business, identifying sales opportunities through product adoption and location expansion Maximizing Potential and prioritze: Proactively uncover and prioritize opportunities to unlock additional revenue for both our partners and Uber Eats Risk Mitigation & Retention: Identify potential partnership risks and work diligently to provide a premier experience, aiming for 100% account retention Partner Advocacy: Synthesize partner feedback into actionable insights to help inform our product and business roadmap Relationship Building: Cultivate long-term partnerships to position Uber Eats as the preferred delivery platform for your accounts Account Planning: Develop long-term growth and marketing plans through regular business reviews and data-driven analysis What You'll Need Languages: Fluency in both German and English is required Professional Experience: 2 years in B2B Sales, Account Management, or retail/food industry management Drivers license: Visit merchants onsite to build up a strong relationship. 90% of your merchants will be based in the Ruhrgebiet (Dortmund, Essen, Oberhausen usw.) Relationship Management: Skilled at navigating the customer lifecycle and building commitment with key stakeholders Soft Skills: A proactive self-starter with excellent communication, negotiation, and organizational skills Strategic Mindset: Strong analytical and problem-solving abilities to drive partner growth Drive: Results-oriented mindset with a dedication to hitting revenue and retention targets Technical Skills: Proficiency in Google Suite and CRM systems (Salesforce is a significant plus) We offer 32 vacation days per year Monthly Uber voucher 17% Uber discount Quarterly wellbeing voucher 17 hours mental health sessions with licensed professionals 20 working days "work from anywhere”

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