Job Description
Immerse yourself in the world of card payments and contribute to our flexible solutions.
* Collaborate with internal stakeholders and providers to maintain and enhance card processing system configuration.
* Monitor and optimize authentication, authorization, clearing, and credit card account processing.
* Enhance digital capabilities with instant account creation, tokenized transactions, and digital customer support.
* Maintain and update processing system parameters.
* Design and implement credit card processing solutions in partnership with providers.
* Coordinate service requests and oversee incident resolutions.
* Manage SLAs and monitor service quality.
* Maintain relationships with credit card schemes and follow up on bulletins and mandates.
Requirements
* Advanced degree in Technology, Economics, or equivalent experience with at least 5 years' experience.
* Good knowledge of credit card issuing/acquiring and processing environments.
* Proficiency in business process documentation and/or technical solution design.
* Strong analytical abilities and communication skills.
* Fluency in English is essential; proficiency in German, French, Spanish, or Italian is a plus.
* Hands-on approach: Willingness to roll up sleeves and get involved, demonstrating a down-to-earth attitude to get the job done.
* Collaboration and teamwork: A natural team player who thrives in a flat organisational structure and actively contributes to the collective success of the team.
* Self-motivation and drive: Highly dedicated and motivated to achieve both individual and team goals, with a commitment to excellence and continuous improvement.
* Ownership and accountability: Demonstrates a proactive approach in taking responsibility for outcomes, with a focus on seeing projects through to delivery and completion.
At our organization, we value equal opportunities and diversity as key drivers of our success. We offer challenging projects, training opportunities, and a performance-driven bonus structure. Our benefits include meal vouchers, employee travel insurance, preferential rates on our products, and transportation and wellness allowances. Our zero-carbon building supports employee health and wellbeing with various health programmes, access to our gym, and after-work sports & social events.