JOB DESCRIPTION
The role
We are seeking a skilled Senior IT Engineer to join the IT Management Tribe at HelloFresh. In this role, you will be responsible for designing, implementing, and maintaining our global, enterprise endpoint solutions JAMF, ensuring optimal performance, security, and scalability. Working closely with our end users, and other team members in a collaborative, user centric, transparent, innovative, and supportive way, by ensuring that all endpoint devices, including workstations, laptops, mobile devices, virtual, and other endpoints, are secure, compliant, and operate efficiently within our organization.
What you’ll do
1. Architect and Strategize: Design and implement the overall JAMF architecture and strategy, ensuring alignment with business goals, security requirements, and licensing compliance.
2. Advanced Configurations and Optimization: Develop advanced JAMF configurations for device enrollment, application management, compliance policies, conditional access, and remote actions, while continuously monitoring and optimizing endpoint performance for a better user experience.
3. Assess and Automate: Conduct thorough assessments of the existing JAMF environment, recommend improvements, and leverage tools like Bash for large-scale deployments and security compliance automation.
4. Compliance and Documentation: Ensure all endpoints meet licensing, security patching, and company policy standards while contributing to internal knowledge base articles and support documentation.
5. Support and Collaboration: Act as a subject matter expert by providing escalated troubleshooting, collaborating with cross-functional teams (e.g., IT Security, Network), and offering training to IT teams and L1 Support Engineers.
6. Mentorship and Continuous Learning: Mentor junior engineers, share best practices, and stay updated on the latest JAMF features, industry trends, and best practices
What you’ll bring
7. 7+ years of hands-on experience in JAMF administration and management within enterprise environments, including extensive expertise in Mobile Device Management (MDM) and Mobile Application Management (MAM) for iOS, Android, and Windows devices.
8. Proven ability to design and implement JAMF architecture and strategy, ensuring alignment with organizational objectives, security policies, and business goals, while working with hybrid and flexible delivery-focused teams in a global company
9. Proven ability to mentor, and collaborate with cross-functional teams, ensuring successful project execution and issue resolution.
10. Experience in engaging with stakeholders across all levels, from junior staff to Senior Directors, effectively explaining complex problems and solutions by adapting your communication style to suit both technical and non-technical audiences.
11. Strong Bash scripting skills for automation in the JAMF environment.
What we offer
Elevate your lifestyle! Join one of Europe's fastest-growing tech powerhouses in a dynamic phase of expansion.
12. Immerse yourself in a diverse global community of 90+ nationalities.
13. Enjoy a competitive compensation package that goes beyond the norm, with perks like a HelloFresh- subsidized Pension Scheme, Berlin relocation support, and a Hybrid working model.
14. Elevate your lifestyle with exclusive discounts on your weekly HelloFresh box and office meals.
15. Invest in your growth with a German language learning budget, and access to the HelloFresh Academy.
16. Plus, we've got your well-being covered with mental health support, transportation perks, and working-parent-friendly benefits. From our 24/7 gym access, wellbeing platforms like Headspace and Spill, to sabbatical leave options, HelloFresh is not just a workplace; it's a lifestyle of perks and possibilities!
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