M365 System Engineer – Focus on Teams and Communication (m/f/d) Koblenz, Münster, Hanover, Karlsruhe, and Frankfurt am Main Managed Workplace Full-time Starting immediately Permanent position Reference number: 4528 55,000.00–75,000.00 EUR Who we are: Are you looking for new challenges and career opportunities? Do you want to actively shape your future? Then join us! We are one of the largest IT service providers and technology partners in Germany, with over 1,500 colleagues across 11 locations. Apply now and show us what you’re made of. These challenges await you: Your responsibilities will include managing, optimizing, and further developing our M365 services (especially Teams) You’ll also dive deep into the details, handling analysis, troubleshooting, and 2nd- and 3rd-level support for complex M365, MS Teams, and Communication scenarios You will manage voice configurations and telephony solutions (Direct Routing, Operator Connect) You will implement security and compliance requirements for Teams and Communication scenarios You will assume technical responsibility for software release and lifecycle projects You will ensure modern, secure, and high-performance workstations in the M365 environment for our customers You automate whatever can be automated (e.g., with PowerShell) Close collaboration with customers and internal teams is a given for you What you bring to the table: A completed IT training program (e.g., IT Specialist in System Integration) with at least 3 years of professional experience Nice to have: MS-900, MS-700, or MS-721; AudioCodes Certified Associate (ACA) or AudioCodes Certified Professional (ACP) In-depth knowledge of Microsoft Teams, Enterprise Voice, Direct Routing, Operator Connect, and Microsoft 365 Experience with SBCs (Session Border Controllers) and telephony concepts is a plus Terms like CIS or BSI standards don’t intimidate you PowerShell and other common automation methods are more than just buzzwords to you You work in a structured manner, think analytically, and are eager to work on client projects German at C1 level or higher What we offer: 30 days of vacation Remote work and flexible work schedules Hansefit corporate fitness Professional development opportunities Modern workplace equipment JobBike & other benefit programs No suit, no dress, no problem Have we piqued your interest? Then we look forward to receiving your application via our online form. Ratiodata SE jobs@ratiodata.de | https://www.ratiodata.de/