Gorgias is the conversational AI platform for ecommerce that drives sales and resolves support inquiries. Trusted by over 15,000 ecommerce brands, Gorgias supports growing independent shops to globally recognizable brands.
Built for Shopify and powered by advanced ecommerce integrations, Gorgias's conversational AI understands your brand, tools, policies, and customers to drive personalized, 1-to-1 conversations — from editing orders and initiating returns to making product recommendations. Gorgias, where every customer interaction feels personal, support becomes sales, and conversations shape success.
As one of our Strategic Partner Manager based in Germany, you will join a winning team that focuses on enabling internal and external parties and growing revenue by forging strong partnerships with other leading agency partners in the e-commerce ecosystem.
What You'll Do
Help scale our Agency Partnerships channel by driving revenue through existing & newly identified Agency Partners. You will leverage traditional & innovative business development tactics to build a revenue flywheel with our Agency Partners:
* Drive Annual Recurring Revenue (ARR) through industry German agency partners and events
* Be the face of the company at various events, meetups, and trade shows in Germany
* Work closely with Account Managers to help them close deals
* Develop our partner program, processes, and documents to enable our partners to become ambassadors of our software and drive leads through our sales process
* Constantly optimize the sales pipeline by leveraging data analysis at each step of the process
* Become a thought leader on the topic of ecommerce
Who You Are
* Extensive experience in either Partnerships or Sales, with a focus on outbound motions
* Can demonstrate a holistic understanding of marketing and sales strategies in ecommerce or SAAS
* Previous experience in German ecommerce ecosystem or at a SAAS company
* You want to step up to the challenge of hustling to scale our agency and events channel.
* You are high-energy and hungry to drive growth.
* You have a strong ability to influence. People trust you for your matter expertise.
* Comfortable in an international environment, can be traveling 25% of the time.
* You want to join a startup in its most exciting moment: fast growth
* Passion for learning! You know that you don't know much, and you want to improve every day.
Partnerships at Gorgias
* Agency is the #1 growth channel at Gorgias generating over 25% of all new revenue
* Over 2000 Agency Partners
* Close rate: 40%
* Growth: 100%+ YoY
* This position is remote in Germany
KPI Structure
You will carry and own a quarterly revenue quota (closed ARR), the compensation for which will be paid out on a monthly basis.
More cool things to know about Gorgias... 😁
* Raised our Series C-2 for $29M in May 2024
* We have a 4.3 rating on Glassdoor & 4.7 Comparably culture score
* Hear directly from customers why they love Gorgias
* Meet the team and explore other jobs !
* Discover the Gorgias Platform
* Learn about our Compensation Policy
Diversity, Equity, and Inclusion at Gorgias
At Gorgias, we’re dedicated to creating a diverse, inclusive, and equitable workplace where everyone is valued. We provide equal opportunities without discrimination based on race, gender, age, disability, or any characteristic protected by law.
We also recognize that individuals from diverse backgrounds—especially women and underrepresented groups—may hesitate to apply if they don’t meet every requirement. If this role excites you and you’re eager to grow, we strongly encourage you to apply, even if you don’t check every box. You might bring something unique and valuable that we didn’t even know we needed.
If you need accommodations to participate in the application or interview process, perform essential job functions, or access other employment benefits, please contact us at accommodation@gorgias.com. Let’s grow together!