We are seeking a strategic and experienced Senior IT Business Partner to lead digital initiatives supporting commercial and medical affairs teams in Germany. This role is part of a broader BIS function that supports commercial operations across Europe and will serve as the primary liaison for stakeholders in one of the organization’s most important markets.
This is a high-impact, high-visibility position focused on identifying opportunities to enhance business processes and customer engagement through AI, data analytics, and digital tools. The successful candidate will work closely with cross-functional teams to deliver innovative solutions that support field operations and healthcare professional (HCP) engagement.
Key Responsibilities
* Serve as the lead BIS contact for commercial and medical stakeholders in Germany.
* Identify and implement digital solutions that improve business processes and customer experience.
* Leverage AI and analytics to generate insights that support field teams and digital platforms.
* Collaborate with internal innovation teams to bring new digital initiatives to life.
* Optimize the use of existing technologies (e.g., CRM systems, HCP portals) and explore new tools.
* Translate business needs into technical requirements and manage project delivery.
* Align local initiatives with broader European and global digital strategies.
Qualifications
* 7–10+ years of experience in IT, digital transformation, or business partnering roles within the pharmaceutical or life sciences industry.
* Demonstrated success supporting commercial and/or medical affairs teams in Germany.
* Strong understanding of AI applications in commercial settings (not technical development).
* Experience with CRM platforms, digital engagement tools, and HCP-facing technologies.
* Excellent communication and stakeholder management skills.
* Fluent in German and English.
Preferred Experience
* Familiarity with data analytics platforms and digital performance metrics.
* Experience working in matrixed, international organizations.
* Understanding of compliance and regulatory requirements in pharma digital initiatives.
What We Offer
* A leadership role in shaping digital transformation in a key European market.
* The opportunity to work at the intersection of technology, business, and healthcare.
* A collaborative environment with a focus on innovation and impact.