The EU AMXL Amazon Customer Excellence System (ACES)team is seeking an enthusiastic and data driven Field ACES Managerto contribute to the improvement and growth of the EU Last Mile(LM) Operations network. This is a great opportunity to join anentrepreneurial business that is growing at an incredible pace. Youwill scope end to end customer benefits through process improvementand floor support to achieve continuous improvement and operationalexcellence in EU AMXL Last Mile Operations. This job requires morethan 25% travel and night shifts across Delivery stations inGermany and might extend to other EU countries of AMXL presence.Key job responsibilities Manage projects of new initiative,coordinating with last mile operations team on implementation. Regular sites visits in Germany across delivery stations forimprovement opportunities and process audits. Collaborate withpartner teams and stakeholders to identify business needs andimplement scalable solutions. Analyze metrics to identify issuesand provide data driven solutions. A day in the life About the teamThe ACES (Amazon Customer Excellence System) team sets theworldwide bar for operational excellence in all Delivery Stationsthrough standardization and a continuous improvement culture. Welead large scale programs that drive operational improvements andsupport other teams in Amazon to deliver enhanced solutions andexpand the network, offering best in class customer experiences.GRUNDQUALIFIKATIONEN Bachelor''s degree Expeience inprogram/project management experience, delivering cross functionalprograms Experience using data and metrics to drive actions Process improvement experience Business level English proficiency(reading and writing) BEVORZUGTE QUALIFIKATIONEN Proficient inExcel and SQL Ability to work in a fast paced environment wherecontinuous innovation is desired Amazon is an equal opportunitiesemployer. We believe passionately that employing a diverseworkforce is central to our success. We make recruiting decisionsbased on your experience and skills. We value your passion todiscover, invent, simplify and build. Protecting your privacy andthe security of your data is a longstanding top priority forAmazon. Please consult our Privacy Notice(https://www.amazon.jobs/en/privacy_page) to know more about how wecollect, use and transfer the personal data of our candidates.m/w/d Our inclusive culture empowers Amazonians to deliver the bestresults for our customers. If you have a disability and need aworkplace accommodation or adjustment during the application andhiring process, including support for the interview or onboardingprocess, please visithttps://amazon.jobs/content/en/how we hire/accommodations for moreinformation. If the country/region youre applying in isnt listed,please contact your Recruiting Partner.