Technical Support Specialist (m/f/d) - limited for 12 months
We invest in your future by enhancing your skills and abilities through training opportunities and interesting challenges.
We are a powerful brand with a rich company culture, based on our 7 principles. It's not just about what we do, but how we do it. International work environment
Variety of training and development opportunities
Attractive remuneration package, social, fitness & health benefits
30 days of vacation
High Work-Life Balance
Transportation allowance, ebike leasing and special discounts on Panasonic products
You take responsibility for developing and delivering thorough technical support for our Authorized Service Centers (ASCs) and Contact Center. This includes conducting training sessions and creating helpful materials such as technical manuals and video tutorials.
You provide advanced (second level) technical support to customers and internal departments, ensuring that all inquiries are handled according to our defined quality standards and key performance indicators (KPIs).
You organize on-site visits to service partners to collect technical feedback directly from the field and provide personal, face-to-face technical support where needed.
You have proficiency in English, allowing you to communicate effectively in an international environment.
You bring hands-on experience in servicing and repairing consumer electronics, along with solid IT skills and proficiency in Microsoft Office applications.
The depth and variety of our research capabilities, manufacturing expertise, high quality and sophisticated products have remained strong since 1918. Learn more about Sustainability at Panasonic.
All qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, gender identity, and disability, or any other characteristics.
Panasonic Marketing Europe GmbH
~ Panasonic Marketing Europe GmbH
999Z FULL_TIME