Lead Change & Config Manager
* Is leading the CCM activities in the Project/Program.
* Promotes the Alstom Code of Ethics and adheres to the highest standards of ethical conduct.
* Applies Configuration and Change standard procedures, instructions, templates etc. and ensures that team members do not bypass them.
* Represents the CCM Métier in project and site meetings.
* Performs REX for CCM and leads improvements of the CCM activities within their Program/Project and also within the CCM Métier.
* Ensures the activities and Roles & Responsibilities defined in the Configuration Management Plan (CMP) are applied and followed.
* Ensures Configuration and Change Management applicable tools are applied.
* Evaluates and provides or approves the compliance statement on all CCM related requirements (i.e. customer, partner and internal).
* Ensures all functional representatives involved in their Project are trained on CCM.
* Reports and escalates any CCM related issues within the Project / Program organization and proposes possible solution.
* Is accountable and reports on CCM Performance Indicators; derives and manages actions (PDCA).
* Ensures the execution of CCM audits and DfQ Gates for CCM deliverables.
* Manages a team of Configuration and Change Managers when applicable.
* Contributes to CCM training materials development and perform training when required/requested.
* Performs CCM Audits on demand.
* Acts as a CCM process correspondent, when requested.
* Performs configuration management activities, such as:
o Identification, management and accuracy of items under configuration control.
o Prepares Configuration Strategy and release notes, following review with stakeholders, for Configuration Baselines, incl. for sub-system target configuration data and ensures consistency.
o Ensures the establishment of the Configuration Status Accounting Report (CSAR) (i.e. As Build/As Maintained/As Installed) and monitors its compliance.
o Ensures Supplier Configuration Management incl. CCM requirement negotiation and requested CCM documentation.
o Ensures the "end-to-end" traceability of every change request including assignment to Baseline and/ or Target Configuration.
o Documents and assesses deviations from Configuration Baselines and Target/As-Built configurations and ensures they are managed, e.g. by waiver, concessions, required changes.
* Performs Change Management activities, such as:
o Organizes and leads the Change Boards.
o Ensures the completeness, correctness, clarity and timeline of Change Requests in cooperation with the Change requestor, throughout all stages of a change request.
o Monitors Change requests and aligns all project stakeholders on the changes.
o Prioritizes Change Requests in cooperation with requestor and other involved functions, incl. assignment to a Configuration Baseline.
Facilitates event management (e.g. electrical, software etc.) and transfers it when necessary into the Change Management Process.
Mandatory:
* Expert knowledge of Configuration & Change Management
* Detailed knowledge and/or previous experience of Business Process Management, Project Management, Risk Management, Requirements Management Supply Chain, Engineering, Industrialization, Data Management and Document Control inter-related with CCM.
* Detailed knowledge of Alstom configuration & change processes and related processes of contributing Métiers/ / Functions
* Above 8 years of experience in a configuration and change management role
* Work experience in an international environment
Desirable:
* Experience in the entire CCM lifecycle of a Project/Program.
Competencies & Skills
* Mandatory knowledge of railway products, railway solutions (signalling, telecom etc.), systems and components
* Knowledge of CCM tools (e.g. ALM, Clear Quest, Clear Case SAP, PLM, AEC-tpPLM etc.)
* Ability to communicate with all involved project/program stakeholders
* Fluent English language skills
* Systematic, rigorous, proactive and organized with good attention to details
* Contributing to continuous improvement on processes and standards for CCM
* Is a team contributor and sets a good environment for team colleagues
* Driven for results with strong multi-tasking and influencing skills
* Good knowledge of Microsoft Office
* Leadership skills
* Preferable trained to a recognized Configuration and Change Management standard
* Demonstrates comprehensive communication and negotiation skills and the ability to guide, influence and convince others even without formal leadership
* Coordinates a team of professionals, team leads and/or supervisors engaged in specific tasks related to CCM.