Responsibilities
Role
1. Carrying out repairs on our measuring instruments and detectors in our repair shop
2. Inspecting instruments to assess their technical condition prior to repair or to approve them for use in the laboratory
3. Assessing repair requirements (spare parts and time) in order to prepare cost estimates
4. Documenting repairs in our CRM software
5. Carrying out service work (preventive maintenance) at the customer's site
6. Carrying out repairs at the customer's site
Qualifications
Requirements
7. Technical or electrical engineering training or degree
8. Professional experience desirable, but not essential
9. Experience with SAP or another CRM system desirable, but not essential
10. Experience in the maintenance of analytical instruments advantageous
11. Interest in field work and dealing with customers
12. Professional level German and English languages
13. Willing to travel up to 25%, within Europe and training for 2 weeks in Santa Barbara
14. On site working 5 days a week required
What’s in it for you?
Interesting and varied workday, working on Analytical Instrument Repair, Depot Repair, Field Service, Helping Customers within and unparalleled business combination of bioanalytical characterization providing solutions for our customers.
Join Waters — Where Your Career Thrives
At Waters, we don’t just offer jobs — we build careers. We’re proud to provide:
15. Competitive pay that reflects your talent and contribution
16. Modern, well-equipped workspaces designed to support your success
17. Ongoing career development with mentorship and growth opportunities
Outstanding benefits, including:
18. Generous holiday allowance
19. Private healthcare
20. Employee Assistance Programme (EAP)
21. Free on-site parking
22. Sickness insurance
23. Options to buy stocks and shares
We believe your workplace should empower you — not just professionally, but personally. That’s why we foster a culture of care, flexibility, and support, helping you achieve your goals both inside and outside of work.
We're actively building diverse teams and welcome applications from everyone. But simply having a diverse workforce is not enough. We strive to build an inclusive environment, where everyone can contribute their best work and develop to their full potential. We celebrate our differences and recognise the importance of teams reflecting the communities they serve.