Patrique Mercier Recruitment is excited to offer a fantastic opportunity for a German Speaking Customer Support representative to work in Greece, with a fully paid relocation package provided. This role is ideal for individuals eager to blend their customer service skills with the experience of living in a vibrant new country. You will assist German-speaking customers, guiding them through their inquiries and ensuring a high level of service. If you are fluent in German and ready for an exciting career adventure, we encourage you to apply!
Responsibilities
* Deliver exceptional customer support through various channels including phone, email, and chat.
* Assist customers with inquiries about products, services, and account information.
* Manage and resolve customer complaints effectively and professionally.
* Educate customers about our offerings and guide them in their decision-making process.
* Maintain accurate records of customer interactions and follow-up actions.
* Collaborate with team members to enhance service delivery and customer satisfaction.
Requirements
* Fluency in German (both spoken and written) is required.
* Strong communication and interpersonal skills.
* Previous experience in customer service or support roles is preferred.
* Excellent problem-solving skills and a commitment to customer satisfaction.
* Willingness to relocate to Greece and adapt to a new cultural environment.
* Ability to work effectively in a team-oriented environment.
* Familiarity with customer service software is advantageous.
Benefits
* Private Health Insurance
* Training & Development
* Performance Bonus
* 2 Extra Salaries Per Year
* Fully Paid Training
* Great Salary
* Fully Paid Relocation Package ( flight, transfer and hotel )