Values & Innovation
At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate.
Our Values define and unite us, the beliefs that are the red thread that connects everyone at Under Armour. Our values are rallying cries, reminding us why we're here, and fueling everything we do.
Our pursuit of better begins with innovation and with our team's mission of being the best. With us, you get the freedom to go further - no matter your role. That means developing, delivering, and selling the state-of-the-art products and digital tools that make top performers even better.
If you are a current Under Armour teammate, apply to this position on the Internal Career Site Here.
Purpose of Role
The Market Manager drives the profitability of the stores within their area of responsibility. This role is responsible for achieving sales targets, operational excellence and managing resources within stores to provide customers with a leading shopping experience. The Market Manager assumes most District Manager responsibilities for a limited span of stores within the area of responsibility.
Your Impact
Sales & Omni
* Establish and execute a comprehensive, omni-channel strategic plan to achieve planned sales and KPIs
* Analyze reporting and daily sales trends to make real-time strategic and tactical business decisions to drive results
* Drive the business through customer service, human resources, inventory control, and store environment
Brand Image & Customer Experience
* Act as the leader on duty and model the brand’s Athlete service standards and selling behaviors
* Build loyalty through in-store experience, data capture, endless aisle, and other omni-channel solutions
Retail Operations
* Direct the handling of merchandise, shipment receipt, processing, floor sets, markdown, and replenishment
* Review store audit compliance and shrink results are meeting company loss prevention standards
* Support and evaluate Retail Store Managers in adjustments to payroll and schedule to achieve payroll & sales targets
* Partner with Store Managers on performance management tools and business strategy
* Monitor resources and provides recommendations/input on the annual operating budget
* Provide performance feedback and unit strategy input to Store Leadership for all stores within area of responsibility
Leadership & Team Collaboration/Management
* Motivate and inspire the team through Under Armour’s Values, Core Competencies, and functional behaviors
* Communicate expectations for achieving brand, performance, and behavior standards
* Build relationships with teammates and leadership to implement positive change
* Conduct Store leadership huddles and empower leaders to hold Team Shift Huddles
* Manage store census targets to support optimal staffing for performance, partnering with talent team to recruit, hire, develop and retain high performing store team
* Mentor the store leadership team in the completion of Division of Responsibilities to develop future leaders
* Provide performance insights to Store Manager through ongoing feedback and formal reviews
* Develop succession plans creating career paths for teammates to pursue internal opportunities
* Monitor output of direct reports across stores and completion of daily responsibilities
* Collaborate with the Store Manager and connect with the District Manager to resolve teammate challenges
* Support the Store Managers in the annual review process for teammates
* Engage in compensation decisions with the District Manager
* Drive teammate engagement by recognizing and rewarding performance and giving feedback and/or action planning on substandard performance
Qualifications
* Expert-level knowledge in retail industry
* Fluency in local language and English
* Basic knowledge of employment laws including compliance with federal, state, and local requirements
* Strong communication, presentation, delegation, and follow-up skills as well as customer service focus
* Robust prioritizing, interpersonal, problem-solving & planning skills
* Demonstrated ability to analyze business trends and reporting to drive sales
* Demonstrated ability to work in a fast-paced and deadline-oriented environment
* Demonstrated proficiency in sales generation, training, and leading of functional teams
Requirements
* Minimum of 5 years’ experience in a sports/apparel & footwear retail environment
* Minimum 2 years of retail leadership experience with similar responsibilities
* Ability to work a flexible schedule, including holidays, nights, and weekends
* Ability to travel between stores in region
Physical Requirements
* Ability to handle or relocate products up to 25 lbs/12kgs
* Able to stand and move about for extended periods of time with short breaks to handle products
* Ability to freely access all areas of the store; including the selling floor, stock and register area
* Reasonable accommodations may be made to assist in performing the essential responsibilities
Our Commitment to Diversity
At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law. Under Armour seeks to recruit, develop and retain the most talented people representing a wide variety of backgrounds and perspectives. Reasonable accommodations are available for applicants with disabilities upon request.