Regional Key Account Manager OTC - Region: RKAM 4 (all genders)
City: Heidelberg
We are Reckitt
Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.
Sales
Our Sales teams help to deliver Reckitt's purpose by building shared success with our customers, making access to the highest quality hygiene, wellness, and nourishment possible in-stores and online. Within Sales, we're focused on achieving outperformance across all of our channels, operating in highly competitive categories. This focus results in a dynamic, fast paced environment where cross functional teams are encouraged to collaborate to achieve success. We have around 10,000 sales people across the world, within market roles and ranging in areas like Field Sales, Key Accounts, Trade Marketing and Category Development.
About the role
Are you ready for the next step in your field sales career or looking for a new challenge in sales?
As a Regional Key Account Manager OTC (f/m/d), you will be responsible for managing our highest-revenue pharmacy customers (VIP pharmacies) and regional pharmacy cooperations in your area. By continuously developing your customers, you contribute to the sustainable and profitable growth of Reckitt’s OTC business.
Your responsibilities
1. Manage, develop, and enhance selected top pharmacies (VIP pharmacies) and regional pharmacy cooperations, including direct sales of our products
2. Maintain and sustainably expand productive customer relationships with our top clients
3. Take responsibility for achieving sales, distribution, and placement targets with VIP customers
4. Prepare and conduct sales meetings and negotiations, including follow-up on annual/quarterly targets and strategic customer development
5. Purposeful use of commercial and promotional tools from our Top Customer Program
6. Develop and implement targeted POS and sales strategies to increase visibility and sales of our brands
7. Organize and host customer events and training sessions, including cost and budget management
8. Manage and track the advertising cost subsidy (WKZ) budget for your region
9. Conduct product and sales training sessions
10. Handle administrative tasks (route planning, customer analysis)
The experience we're looking for
11. Native-level fluency in German (spoken and written) is a must-have
12. Completed commercial or scientific vocational training or a degree in business administration
13. Completed training as a pharmaceutical representative according to § 75, Abs. 3 of the German Medicines Act (AMG) – or the opportunity to complete this with Reckitt
14. Several years of professional experience in sales, ideally in pharmacy field sales and/or key account management
15. Experience in conducting annual meetings, strong negotiation skills, and relationship management expertise
16. Excellent market and industry knowledge in the pharmaceutical / OTC sector
17. Analytical and strategic thinking, strong hands-on mentality, and good presentation skills
18. Confident use of CRM systems and Microsoft Office (Excel, PowerPoint)
19. Embody our 5 core values: Responsibility, Partnership, Entrepreneurship, Achievement, Ownership
20. Willingness to travel with overnight stays
21. Class B driver’s license
The skills for success
Sales Targets, product Knowledge, Customer Relationships, Product Presentations, Market Analysis, Compliance, Territory Management, Training and Development, Sales Reporting, Collaboration.
What we offer
With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
US salary ranges
EUR €49,479.00 - €74,219.00
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