We at LAN-IT 24 are currently looking for First Level Supporter for the Aurich location. Start: ASAP Duration: 1 year (with option) Tasks:- - Processing of customer inquiries and problems in the area of IT support - Recording and documentation of customer information and support tickets - Initial contact and first analysis of technical problems - Providing solutions and guidance to common problems that arise - Escalation of complex cases to second level support - Monitoring systems and performin...