About the Role
As a SAP S/4HANA Service Consultant, you will be responsible for our service processes and solution architecture in SAP S/4HANA. This includes shaping our SAP S/4HANA solution to perfectly support our global service processes, contributing to the development and implementation of the global template, and working in a service hub for the rollout.
You will also actively contribute to our global transformation program from SAP ECC to SAP S/4 HANA and support the standardization and simplification of our global process landscape. Additionally, you will be the central IT contact person for our business groups in the service area and work closely with them to collect, review, and prioritize business needs in the service area for our ongoing SAP S/4 HANA implementation.
Your tasks will include coordinating the implementation with relevant parties, working in close coordination and collaboration with internal and external consultants in a dynamic project environment, and integrating our S/4HANA service processes such as logistics, controlling, billing, and CRM integration.
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About You
To succeed in this role, you should have a degree in business informatics, business administration, or a similar subject area. You should already have profound knowledge of sales and services processes like service planning and execution, inhouse repair, or returns management.
In addition, you should have experience in the implementation and customization of sales and service processes in SAP S/4HANA and be familiar with SAP customizing. A strong ability to work in an international and cross-functional team is essential, paired with a consulting orientation and good communication skills.
Aplus having knowledge in related processes such as logistics execution, sales and distribution, controlling, procurement, or CRM (SAP/Salesforce) are beneficial. Fluency in English is required.