Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC, HSN, Ballard Designs, Frontgate, Garnet Hill and Grandin Road.
Your Opportunity, Your Team
The Senior Manager – Digital Store (Web and App) supports QVC UK, leading the strategy and execution of our digital commerce channels to drive commercial growth and deliver an exceptional customer experience.
You'll be a key member of the Platforms, Digital Store team, working closely with commercial and cross-functional leaders to shape the future of QVC's app and website.
Where You'll Work
* This role is hybrid and will require you to be onsite at Chiswick Park, West London 2 days per week. Onsite days are predetermined and standard across the company.
What You'll Do
* You will provide strong leadership to the Digital Store trading teams, setting high standards for performance, collaboration, and accountability.
* You'll drive digital strategy and execution, ensuring our app and website deliver a compelling customer journey and meet commercial targets.
* You will oversee digital promotions, activity schedules, and BAT (Buy Anytime Transactions) forecasting, working closely with Planning and Buying teams.
* You'll continuously review and optimise digital execution, benchmarking against competitors to ensure QVC remains agile and innovative.
* You will champion best practice, coaching and developing team members to create a high-performing and inclusive environment.
What You'll Bring
* Bachelor's degree or higher.
* Proven experience in digital sales management, retail, or global merchandising at a senior level.
* Strong commercial acumen, strategic thinking, and people leadership skills.
* Excellent communication and stakeholder management abilities.
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Disability Confident Scheme
QVC UK is a Disability Confident Leader, level 3 accredited employer and operates a Disability Confident Scheme ("DCS"). For any UK based roles, if you'd like to be considered under this scheme, please indicate this on the application form.
Our Total Rewards package includes benefits you'll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.
QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at for assistance.
If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.