About Userlane Userlane is a market-leading Digital Adoption Platform that empowers organizations to understand & improve the value of their technology investments. Working with some of the world's most recognizable enterprises, we identify & eliminate adoption barriers & produce a more engaging & productive software experience for employees. Your mission We’re looking for a Lead Designer who will combine hands-on design excellence with leadership impact. As a player-coach you’ll spend part of your time as an individual contributor (IC) & part leading & coaching our design team. Depending on your craft, the IC element of the role can focus on either UI or UX design. Design leadership Champion a strong design vision that supports our product strategy & brand identity. Ensure design coherence across the entire product portfolio. Coach, mentor & inspire our UX & UI designers to grow their skills & confidence. Foster a culture of creativity, experimentation & customer empathy. Lead initiatives to evolve our Design System & introduce modern AI design tooling that improves quality & efficiency. Individual contributor If UI-focused: Collaborate across squads to craft stunning, delivery-ready UIs that seamlessly blend in with our brand's visual identity, making our software simple & delightful to use. Play an active role in the evolution of our Design System. Create, maintain, & document components as well as UI guidelines. Help bring order to component libraries & guide best practices for creating shared design assets. Work with Product Designers to elevate our product's aesthetics through inspiring concepts and insightful feedback. If UX-focused: Collaborate with your squad (product manager & engineers) to uncover customer needs, test ideas & deliver elegant, usable solutions. Participate in the end-to-end design process from discovery & ideation to delivery & implementation. Use research insights & data to validate design decisions & continuously improve the user experience. For bonus points: give life to our stories with micro-animations & illustrations, adding that extra sprinkle of magic. Your profile 7 years of design experience, including 2 years mentoring/managing designers. Expertise in either UI or UX design, with strong fundamentals in the other. Proven ability to balance leadership responsibilities with hands-on design work. Experience in modern SaaS product environments (B2B is a strong plus). Strong proficiency in Figma, experience working with design systems & a good grasp of usability & accessibility principles. Strong collaboration skills with experience in cross-functional settings. Fluent in English & a confident communicator who can explain design choices with ease. What's in for you Team & culture : A high-performance culture with great leadership & a fun, engaged, motivated & diverse team with people from over 20 countries. Market : Userlane is a global leader in the rapidly growing Digital Adoption industry. You’ll have the opportunity to shape the future of a product used by global enterprises. Growth : We take you & your development seriously. You can expect weekly 121s, personal development plans & dedicated training budget as well as the opportunity to develop into Head of Design as the company grows. Benefits : We offer flexible benefits related to savings & security, health & well-being & lifestyle & leisure. Ready to make an impact? We can’t wait to meet you!