[ALDI SÜD]
Consultant Customer Relationship Features & Innovation (m/f/x)
479088
02. Open
Experienced
IT
ALDI International Services SE & Co. oHG, Mintarder Straße 36-40, 45481 Mülheim an der Ruhr
Mintarder Straße 36-40
Mülheim an der Ruhr
45481
Germany (DE)
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full-time
07/04/2025
Administration
Administration
permanent contract
Up to three days of mobile working per week within Germany
ALDI DX
Birthe Waschulzik
TopJobSep25
1
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IT-Jobs
IT Consultant
Nordrhein-Westfalen (DE-NW)
13.08.2025 07:46
Employee
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IT Project Manager
Info text
At ALDI DX, we develop innovative digital products and services for our employees as well as our customers in 11 ALDI SÜD countries and over 7,300 ALDI SÜD stores worldwide. We drive digital value to offer great quality at the lowest price.
We will be guided along the way by the three core values of the ALDI SÜD Group – simplicity, reliability and responsibility. Our team and our performance are also at the heart of everything we do at ALDI DX.
Your Job
What this role looks like.
* Participating in developing an innovative customer engagement approach as well as designing and establishing holistic customer engagement innovation processes
* Assuming responsibility for identifying and analysing market and customer trends, as well as evaluating them in terms of their added value for customers and the company
* Internal/external stakeholder management
* Initiation, planning and realisation of end-to-end pilots including monitoring of defined schedules and budgets
* Designing and implementing new engagement features such as gamification, challenges, community elements and content formats
* Collaborating with the UX, data, CRM and product teams to integrate engagement features into the app, newsletter and stores
* Brainstorming and evaluating pilot ideas, MVPs, and experiments to strengthen customer loyalty and engagement
* Support in setting up internal innovation formats (e.g. idea sprints, workshops)
Your Profile
What you bring with you.
* Successfully completed degree in economics, business informatics, marketing, innovation management, psychology or a comparable qualification
* 3+ years of professional experience in customer engagement, digital marketing, customer experience or product innovation, preferably in a start-up environment
* Project management and analytical skills
* Excellent communication and networking skills, as well as the ability to liaise between different departments
* Strong digital expertise and an affinity for new media and tools
* Very good English language skills (C level)
Desirable extras.
* German language skills
Your Benefits
What you will get in return.
* Up to 3 days of mobile working per week within Germany
* State-of-the-art technologies
* Attractive remuneration as well as holiday and Christmas bonuses
* Future-oriented training and development
* Modular onboarding and buddy
* Corporate health management programme
Your Tech Stack
What you will work with.
* M365
* SharePoint
* Many more depending on the job