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Actively looking for a new opportunity to work on a team focusing on projects with real business impact? Do you thrive in environments where you can help raise the bar for quality, drive collaboration, and mentor others to reach their full potential? If so, you might be in the right place!
Lightspeed is looking for a Product Designer II to join our AI-Powered Setup & Configuration squad in our Hospitality design team. The The team is changing how hospitality merchants prepare their restaurant for launch through intelligent, AI-driven setup tools.
Our squad’s mission is to build AI-powered product experiences that create real value for hospitality users. We put the power of smart recommendations and automated configuration in their hands, allowing them to go live faster and maintain their business workflows with greater accuracy in the modern hospitality landscape. In this role, you'll help define a vision through iterative design and delivery for agentic-based journeys..
The ideal candidate has a proven track record of transforming complex workflows into simple, clear customer journeys with user-friendly interfaces that seamlessly integrate with other workflows. You excel at identifying opportunities to deliver value and thrive in collaborative environments, working closely with engineers and product managers to create exceptional customer experiences.
What you’ll be doing:
1. Problem Solving: Own and lead full design cycles for features or a product area, comfortable reaching out for guidance when needed. Participate in design reviews and working sessions, helping the team develop effective and thoughtful solutions. Translate requirements and ideas into clear, usable product features. Contribute in design reviews and help refine solutions with the team. Proactively explores and integrates AI and emerging technologies to shape your approach.
2. Embedding Systems Thinking: Have UX expertise and understanding of design systems, UI design, and how micro-interactions can help users complete a task. Design holistic systems, flows and interfaces that are simple, elegant, and user-friendly. Understanding of how to use design systems to best ensure consistency across platforms and contribute to its improvement
3. Driving User-Centricity: Use research and data insights to inform design decisions. Collaborate closely with product managers and engineers to align on user needs, ensuring designs balance usability with business goals.
4. Collaboration: Work closely with cross-functional partners and contribute positively to team culture. Be open to feedback and eager to learn from peers and senior designers.
5. Forward thinking: Contribute to the long-term product vision by identifying opportunities for re-invention that inspire and inform new, innovative modes of user experience.
What you need to bring:
6. At least 4 years of practical, in-house product, UX/UI design experience.
7. Foundational design-related education (such as a Bachelor of Design, Visual Arts, Architecture, Industrial Design, or Communication), OR equivalent practical industry experience that demonstrates a strong design mindset.
8. Clear communication skills. You can explain design decisions and collaborate effectively with teammates and stakeholders.
9. Solid visual design skills and attention to detail, with a drive to continuously refine craft
10. A strong enthusiasm for leveraging emerging tools—especially AI—to enhance user experiences and elevate your design process, backed by a track record of adopting and integrating new technologies into your workflow.
11. Experience designing interconnected, cross-platform experiences that span mobile and touch (e.g., iOS/Android) and desktop applications.
12. Demonstrated capability in designing LLM-based interactions, multi-turn chat flows, or desktop AI tools; familiarity with these patterns across platforms is highly valued and will enable you to contribute to cohesive, agentic user journeys.
13. An acute level of self-awareness and deep empathy - for both the customer and your team’s goals.
14. An understanding and ability to consider product strategy and vision. You don’t just care about “how it looks,” or “what we should design,” but “why are we designing this at all?”
15. Experience with an arsenal of tools such as Figma, Google Suite, JIRA, and other prototyping tools.
16. Fluency in written and spoken English for effective global collaboration, with spoken German skills considered a plus.
We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and give it a try!
You’ll enjoy:
17. A flexible work environment that empowers you to do your best work
18. A culture that celebrates performance
19. The chance to make an impact in a team that’s big enough for career growth, but lean enough to make your voice heard
20. Career-defining opportunities
Plus benefits designed to keep you happy, healthy and fulfilled.
21. Flexible paid time off and remote work policies
22. Equity options, because this is your company too
23. Contributions to your pension plan. Your future matters
24. Training opportunities to grow your skills and career
25. Health and wellness credit so you feel your best
26. Time off to volunteer and give back to your community
27. Interest groups, employee led networks, social committees to sponsored sports teams
28. Computer purchase program to get your personal Macbook
29. Enhanced parental leave to support growing families
Fuel your growth. Find your people.
At Lightspeed, your growth is our priority. We invest in you with continuous learning opportunities, global mobility and benefits designed to support you—all within a driven, diverse and inclusive team that’s passionate about empowering our communities