Role Overview
Bilfinger is driving a global transformation of its Shared Services operating model, focusing on scalable delivery, increased standardization, and enhanced business value. As the Director of Strategic Performance and Transformation Global Shared Services, you will play a pivotal role in enabling this enhancement across Finance, Procurement, HR, and other enterprise functions. You will guide the design and activation of a modern, high-performing shared services ecosystem by evolving the organizational structure, optimizing ways of working, and elevating leadership behaviors. Success in this role means instilling operational excellence, aligning stakeholders across functions and regions, and ensuring the transformation is visible, sustainable, and human-centered.
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Purpose
You will accelerate the evolution of Bilfinger’s global Shared Services model by making the performance optimization tangible — influencing how the organization is structured, how it delivers value, and how its people grow, lead, and collaborate.
Development
You will have direct influence on a high-impact global transformation across both structure and behavior — shaping future-state operating models and building a high-performance SSC culture that prioritizes alignment, agility, and excellence.
Motivators
This is a builder's role for transformation leaders passionate about team enablement, capability uplift, and scaling operating models into strategic enablers of performance, not just support functions.
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Major Performance Objectives
1. Architect a high-performing SSC Operating Model and Enable Behavioral Alignment
Within the first 9 months, partner with SSC leaders and global functional heads to define a future-state structure that promotes operational efficiency, governance, and cross-functional collaboration.
2. Embed High-Performance Ways of Working Across the SSC Organization
Within 12 months, lead the rollout of a cross-functional enablement program focused on driving new norms, collaboration rituals, and leadership behaviors aligned to a high-performing service culture.
3. Align with Senior Leadership to Champion the SSC Transformation
Facilitate executive coaching and strategic alignment sessions to ensure consistent sponsorship and leadership behavior that reflects the SSC transformation vision and values.
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Critical Subtasks
1. Conduct a Global Transformation Readiness Assessment
Within days, perform a regional and functional assessment of SSC transformation readiness. Use qualitative interviews and operational maturity metrics to present a “current-to-future state” roadmap.
2. Establish SSC Ways of Working, Governance, and Performance Norms
Define and codify core collaboration principles, decision rights, escalation paths, and efficiency metrics to promote a high-performance SSC environment. Embed this into onboarding and enablement practices.
3. Build and Scale a Network of Performance Improvement Champions
Activate a global network of SSC managers and performance enablers to drive behavioral consistency, share best practices, and model high-performance leadership throughout the change journey.
4. Facilitate Strategic Engagement Forums and Feedback Loops
Establish quarterly touchpoints — including transformation summits and feedback workshops — to showcase progress, capture input, and reinforce transparency.
5. Partner with Leaders to Track Adoption and High-Performance Indicators
Define and monitor KPIs related to behavioral adoption, leadership alignment, and SSC performance. Present quarterly insights and optimize the approach based on data.
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Culture and Situation Fit
You’ll step into a legacy industrial organization actively transforming its support infrastructure into a high-performing, globally connected shared services network. The culture values pragmatism, cross-cultural agility, and influence without authority. This role demands systems thinking, emotional intelligence, and a balance between strategic design and operational enablement. Success depends on your ability to unlock performance through structure, behavior, and meaningful transformation.
We offer:
* Responsibility and varied field of activity
* 30 vacation days and flexible working hours
* Onboarding and structured training in a collegial and dynamic team
* Pleasant working atmosphere in a modern working environment
* Possibility to work mobile on a pro rata basis
* Opportunities for further development/internal Bilfinger Academy
* Free parking
* Modern coffee kitchen, free coffee drinks and mineral water
* Participation in team events and sporting events