About Our Restaurant
Our goal is to provide a unique experience for our guests.
We strive to bring together thoughtful food, great wine, and a warm sense of style.
As a seasoned hospitality leader, you will be responsible for leading the floor team with purpose, ensuring a smooth and elegant service.
Responsibilities:
* Oversee daily floor operations with precision and calm
* Monitor and optimize bookings, capacity, and guest flow together with Hostess
* Supervise POS system and transactions for accuracy and speed
* Foster a strong team spirit, ensuring fluid communication and mutual support between team members
* Build and maintain genuine relationships with regulars and new guests
* Support service during peak times with presence and care
* Ensure compliance with hygiene and safety protocols
* Address guest concerns with empathy and swift problem-solving
* Contribute to revenue development, upselling strategies, and overall guest satisfaction
Requirements:
* Minimum 4 years' experience in a similar role, ideally in a high-end restaurant setting
* Background in hospitality management or related training is a plus
* A natural team leader: inspiring, supportive, and solutions-focused
* Warm and confident communicator, with a strong sense of hospitality, charisma and emotional intelligence
* Deep understanding of refined service and modern guest expectations
* Experience with reservation systems, POS, and floor management tools
* Fluent in French and English; Luxembourgish or other languages are a plus
By joining our team, you will have the opportunity to work in a dynamic and fast-paced environment. You will be part of a dedicated team that strives to deliver exceptional service and create memorable experiences for our guests.