Job Description
Who will you be working with?
You will join a technically driven, customer‑focused engineering support team that serves as the primary interface between our customers, internal stakeholders, and product engineering groups. The team combines deep systems expertise with hands‑on field knowledge to ensure the reliable performance, maintenance, and lifecycle support of braking systems and related onboard subsystems. You will collaborate daily with project teams, engineering, service teams, and customers to resolve issues, deliver technical solutions, and support ongoing operations.
How will you make a difference?
As a member of the Engineering Support / Technical Services group, you will be responsible for providing technical leadership and customer-facing support for braking systems and, when required, other onboard systems such as couplers, HVAC, and doors. You will serve as the main entry point for customer technical matters, translating customer requirements into engineering specifications and ensuring timely project execution. Your work will include resolving safety-critical and urgent issues, preparing technical documentation, managing BOM and spare parts updates, and supporting onsite service activities. You will partner closely with TSG project teams, OE engineering, and customer stakeholders to ensure smooth integration, issue resolution, and high‑quality delivery.
What will your typical day look like?
* Serve as the main technical point of contact for customer and internal stakeholders regarding braking systems and, depending on workload, other subsystems (couplers, HVAC, doors).
* Provide technical support for customer issues, including safety cases and urgent (“hot”) issue resolution.
* Translate customer needs into engineering specifications and integration requirements.
* Develop technical documentation such as specifications, interface definitions, integration plans, and feasibility/fleet assessments for customized requests.
* Prepare BOMs and documentation for standard overhauls (OVH) and upgrade programs.
* Manage spare parts documentation, including drawing revisions and BOM updates for obsolescence issues.
* Liaise between TSG project teams and OE engineering departments to ensure alignment and technical accuracy.
* Support onsite activities including repair, overhaul, and upgrade work.
* Participate in project technical reviews and customer meetings.
* Provide system expertise to support the Technical Customer Interface (TCI).
* Contribute to tender/technical offer preparation.
* Ensure on‑time delivery (OTD) of all technical deliverables within assigned projects.
Qualifications
What do we want to know about you?
* Bachelor’s or Master’s degree in Mechanical Engineering, Electrical Engineering, Mechatronics, or a related field.
* Minimum 5 years of hands-on experience with braking systems (design, maintenance, or service) or similar heavy industry equipment.
* Experience working with ERP/MRP systems for spare parts and BOM management.
* Understanding of obsolescence management and product lifecycle principles.
* Excellent communication skills with the ability to engage directly with customers and internal teams.
* Strong analytical thinking and problem‑solving abilities.
* Experience working cross-functionally with engineering, project teams, and service groups.
* Ability to manage workload, prioritize effectively, and work under time pressure.
* Flexibility for onsite support and travel, as needed.
Additional Information
We offer:
* Collective wage agreement pay
* Permanent employment
* Vacation pay
* Christmas bonus
* Contribution to capital-forming benefits
* Company pension plan
* 30 days of vacation per calendar year
* Company cafeteria available
* Lease a job bike
* Subsidy for the Germany Ticket
* Further education opportunities
Legal authorization to work in the European Union is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
Please note that we do not accept agency candidate submissions without a formalized agreement with Talent Acquisition. If you are an agency/third‑party recruiter and have not been engaged by Wabtec for this search, we do not owe you a fee if you submit a candidate to the applicant tracking system who is ultimately hired.
What could you accomplish in a place that puts People First?
At Wabtec, it’s not just about a job - it’s about the impact you make. When our people come together, we’re Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other.
If you’re ready to revolutionize how the world moves for future generations, Wabtec is the place for you.
Who are we?
Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it’s freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together – are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike.
Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We’re lifelong learners, obsessed with better. Learn more at www.WabtecCorp.com.
Culture powers us and the possibilities.
We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We’re building a culture where leadership, inclusion and your unique perspective fuel progress.
We’re proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more.
Need accommodation? Just let us know - we’ve got you.