Experis IT Luxembourg is looking for an Application Support Manager (m/f) for one of its clients in Luxembourg.
Your responsibilities
* Your role involves ensuring the smooth operation and optimization of application solutions within the business application portfolio of a group of companies.
* Deep knowledge of the existing IT system is required for both technical and functional aspects to effectively manage and disseminate it within the IT department.
* Responsibilities include interacting with various internal and external resources to maintain the application solutions.
* Monitor and incorporate regulatory and organizational changes that may affect functional or technical aspects.
* Track issues, manage their progress with stakeholders, establish comprehensive reporting, and ensure implementation of defined solutions.
* Communicate progress to internal clients and ensure optimal performance of subcontractors as needed.
* Implement, monitor, and communicate processes for evolutionary and corrective maintenance following standard frameworks like ITIL.
* Present updates, corrections, and any event related to business requests during regular meetings with business units.
Your profile
* You have a degree in IT or any related field.
* You have a 5-year experience in a similar position.
* Technical experience with application support, SQL, Java or any other programming language.
* Knowledge in scripting. Coding skills would be an advantage.
* You are fluent in French & English. Any other language would be an asset.
Client’s offer
* An enticing salary package.
* A good work-life balance.
* Working alongside recognized experts.