Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Director, Communications - Germany & Switzerland
Mastercard is seeking a strategic and dynamic communications professional to lead the DCH Communications function. This role will develop and execute communication strategies that enhance awareness, engagement, and understanding of Mastercard’s initiatives in Germany and Switzerland.
Responsibilities:
• Serve as an advisor to senior executives on internal and external communication engagements.
• Partner with internal teams, including Global and regional communications, and key business units to ensure consistent messaging.
• Strategically position senior executives as thought leaders through speaking engagements, editorial content, and social media amplification.
• Craft compelling internal and external content, including podcasts, blog posts, articles, webinars, presentations and executive messaging.
• Act as a spokesperson during major issues and provide guidance on real-time messaging and engagement strategies.
• Collaborate with external partners, industry organizations, non-profits, and media to enhance Mastercard’s reputation as a leader in payments & services.
• Oversee internal communication in the markets to drive positive employee engagement and culture.
• Monitor industry trends, emerging threats, and regulatory developments to ensure communications remain relevant and impactful.
All About You:
•Experienced communications professional with experience spanning corporate communications, agency leadership, and/or journalism.
• Exceptional writing, storytelling, and messaging skills in both German and English with the ability to translate complex topics into accessible content across traditional, digital and social media channels.
• Entrepreneurial mindset with a curiosity for solving business challenges.
• Excellent interpersonal and diplomatic skills, capable of building trust and consensus among stakeholders at all levels.
• Experience managing teams and influencing across a matrixed organization.
• Proven track record in crisis and issues management, with the ability to navigate complex, high-pressure situations.
• Ability to thrive in a fast-paced, high-pressure environment with excellent project management skills.
• Travel Requirement: This role requires periodic travel to support Mastercard initiatives, industry events, and stakeholder engagements.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
* Abide by Mastercard’s security policies and practices;
* Ensure the confidentiality and integrity of the information being accessed;
* Report any suspected information security violation or breach, and
* Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.