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Senior technical consultant - servicenow (m/f/d)

Regensburg
Sgbsmitgroup
Consultant
Inserat online seit: Veröffentlicht vor 3 Std.
Beschreibung

Transform with us the future of energy ⚡

The SGB‑SMIT Group is an international transformer manufacturer with locations in Europe, Asia and the United States. With reliable transformer technology, the company actively supports the global energy transition in areas such as renewable energy, industry and urban energy infrastructure.

As a key link between power generation, transmission and distribution, SGB‑SMIT Group develops and manufactures power transformers, distribution transformers, cast‑resin transformers and custom solutions for data centers, industrial applications and e‑mobility. These products ensure efficient, stable and secure energy flows worldwide.

With more than 3,250 employees worldwide, the SGB‑SMIT Group stands for quality, innovation and sustainability and offers a stable environment to work on technologies that shape the energy systems of the future.


What sets the SGB-SMIT Group apart : 🌍

We combine the strength of an international technology company with an employee-oriented corporate culture :

* Meaningful work at the heart of the energy transition

* Short decision-making processes and direct cooperation

* Stable, growing company with long-term prospects

Your contribution counts – both professionally and personally .


Your benefits at SGB-SMIT Group: 🚀

* Stable, growing company with long-term prospects

* Attractive salary and social benefits

* Flexible working hours and hybrid working models

* 30+1 vacation days plus special leave

* Training and development opportunities

* Company pension plan and employee insurance

* Health and fitness offers (HanseFit)

* Company restaurant, free drinks, and e-charging parking spaces

* Bicycle and IT leasing

* Subsidy for Germany/RVV ticket

* Employee discounts via Benify


Your tasks: 📌

Platform Administration & Maintenance

* Ensure stability, security, and performance of our ServiceNow platform

* Lead upgrades, patches, and configurations

* Manage user access, roles and permissions

* Proactive troubleshooting and monitoring – keep the lights on!

Implementation & Configuration

* Develop workflows, forms, and automation to optimize processes

* Implement new features and integrations with other systems

* Configure and customizing processes to meet business requirements

Process Consulting

* Collaborate with IT and business teams to analyze requirements and design solutions

* Drive continuous improvement initiatives to enhance service delivery

* Lead workshops on best practices for ServiceNow solutions

Service Provider Management

* Lead transitions from development to operations

* Manage supplier performance, SLAs, and operational budget


Your profile: 🔎

* University degree in Information Technology or a related field

* 5+ years of experience in ServiceNow platform implementation, development or administration

* Strong technical expertise in scripting (JavaScript, Glide API), integrations (REST/SOAP APIs, MID Server, etc.) as well as Upgrade and Release Management

* Certifications CSA & CIS ITSM (more is a plus)

* Good understanding of ITSM principles and frameworks (ITIL certification is a plus)

* Ability to translate business requirements into technical solutions

* Excellent communication skills in English (German is a plus)

* Proactive, structured, and solution-oriented mindset

If you value a dynamic, growing, and intercultural environment and enjoy hands-on work, then become part of the SGB-SMIT Group - transform with us the future of energy. ⚡

We look forward to receiving your application! ⚡

Learn more about the SGB-SMIT Group as an employer, our values, and career opportunities on our careers page:

The terms used in this text refer to all genders in accordance with the General Equal Treatment Act (AGG).

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