Stevenson-Hendrick Mazda WilmingtonLocation: 5911 Market Street, Wilmington, North Carolina 28405
Future Opportunity! Feel free to submit your updated information for the service team at Stevenson-Hendrick Mazda Wilmington, located on Market Street.
An ideal candidate should have knowledge in the automotive retail industry with a willingness to continue their automotive training and certifications for a successful career.
Summary: This role offers an exciting opportunity to work on a variety of vehicles, including Mazda models and other makes for the largest privately owned automotive dealer group in the country!
Benefits:
We offer on-going paid training, OEM and ASE certifications, NO COST health benefits, and career growth with the nation’s premier automotive group.
1. Rewarding performance based pay plans andbonuses
2. Technician Onboarding Program
3. The Best Dealership Facilities in the Area
4. Tools and Tuition Reimbursement Program
5. 401(k) with Company Match
6. Largest privately owned auto group in the country, GREAT career growth potential
7. Paid Medical - NO COST Employee Healthcare and Prescription Plan
8. Generous paid time off/vacation and sick days
9. Basic Life Insurance
10. NO COST Employee Assistance Program
11. Employee Discounts
12. 100% Paid Factory Training and ASE Certifications
13. Comprehensive employee recognition/rewards programs
14. Hendrick Automotive Group is a back-to-back winner of Automotive News'Award
15. Successful Team approach with Doing Business the Right Way Focus
Job Responsibilities:
16. Diagnose and repair automotive issues using advanced diagnostic tools and equipment.
17. Perform routine maintenance on vehicles, ensuring they operate at peak performance.
18. Work with complex automotive electrical systems and troubleshoot issues effectively.
19. Conduct thorough inspections and alignments to maintain vehicle safety and reliability.
20. Utilize schematics to understand vehicle systems and components for efficient repairs.
21. Collaborate with customers to provide clear explanations of services performed and recommendations for future maintenance.
22. Handle automotive repair tasks including powertrain work, transmissions, and engine repairs.
23. Maintain a clean and organized workspace while adhering to safety protocols.
Desired Education:
o GED
√ High School Diploma
o Associate Degree
o Bachelor Degree
o Master Degree
o Doctorate Degree
Field of Study/Work Experience:
√ Automotive
o Business
Desired Work Experience:
√ 3-5 years
o 5+ years
Qualifications:
24. Valid Driver's License.
25. High School Diploma or equivalent, Automotive Technology, Vocational/Trade Certificate.
26. Proven experience as an Automotive Technician or Mechanic in a dealership or service center environment.
27. Automotive certifications are advantageous.
28. Familiarity with Advanced Driver Assistance Systems (ADAS).
29. Proficient in using hand tools and power tools for various automotive tasks.
30. Strong mechanical knowledge with the ability to read and interpret automotive schematics.
31. Strong understanding of vehicle systems and components.
32. Meets and/or exceeds manufacturer requirements for ASE tests.
Computer Skills:
Basic Computer skills to utilize timekeeping system.
Communication Skills:
Ability to understand and follow instructions. Ability to communicate effectively with customers and company personnel.
Attendance Expectations:
The position requires regular and predictable attendance in-person at an automotive dealership. Scheduled shifts are typically 5-days per week, rotating Saturdays, and may include holidays.
Physical Demands:
Must be able to lift up to (50) pounds. While performing the duties of this job, the employee is regularly required to talk and hear; stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl.
Environment Demands:
Duties are performed primarily in the service area. Work includes movement around vehicles, working in various physical positions, and the safe operation of power tools and test equipment. May be exposed to loud noise, vibration, exhaust fumes, and other service and repair conditions. Frequently interacts with service advisors and the service manager.
Verbal and Writing Ability:
Ability to read and comprehend instructions, correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers and other employees.
Math Ability:
Ability to add, subtract, multiply and divide.
Reasoning Ability:
Ability to apply common sense understanding to carry out instructions. Ability to deal with standardized situations. Ability to understand and follow technical manuals.
Core Values:
To perform the job successfully, an individual should demonstrate the following Core Values:
Servant Leadership
Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.
Teamwork through Trust & Respect
Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.
Integrity
Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.
Commitment to Customer Enthusiasm
Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.
Passion for Winning
Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.
Accountability at All Levels
Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.
Commitment to Continuous Improvement
Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.
This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company.
Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.