Job Description We are seeking Technical Support Specialists to provide technical assistance for a luxury automotive brand. This role requires strong technical interest/knowledge (training will be provided), excellent problem-solving skills, and the ability to deliver high-quality support to ensure customer satisfaction. About the company Our client is a leading international digital services and consulting company that supports businesses in 46 countries. While they are constantly innovating for our customers, their motto remains the same: Everyone deserves a chance to grow! What will you do? Manage team performance and ensure SLAs and KPIs are met Coach and support the onsite team Maintain applications, operating systems, and PC components (hardware) Resolve incidents within the scope of the SLA Handle software staging (preparation, installation, configuration) Support logistics, warehouse management, and delivery services Provide end-user support Promote continuous improvement and transformation Candidate profile Valid Class B driving licence (mandatory) 50% willingness to travel locally in the Hamburg and Bremen region C1 level German and English language skills Experience with workplace and software/OS installations and support Knowledge of Microsoft and Apple products Previous experience in a team leadership role (desirable) Experience in performance and attrition management (desirable) Coaching and feedback skills Employer offers Varied tasks with opportunities to contribute your own ideas Comprehensive training platform for soft and hard skills, plus coaching and mental health programmes Daily interaction with a large listed company in the automotive manufacturing industry Multilingual Jobs Worldwide Multilingual Jobs Worldwide is a leading recruitment agency connecting multilingual talent with the most exciting jobs all over the world. We have a global network of partners and candidates, and we specialize in matching language-skilled candidates with companies looking to strengthen their international teams.