AI Delivery Manager (Voice AI)
This is an opportunity to join a rapidly scaling AI company that’s transforming how enterprises handle millions of customer calls, backed by top-tier investors and growing fast across Europe and the US.
Founded in Germany in 2023, the company has already scaled to 70+ people globally and is building a no-code Voice AI platform used by mid-market and enterprise customers to automate high-volume phone operations across contact centres and BPOs.
This is real AI, in production, at serious scale:
* Millions of hours of operational time saved
* Tens of millions of calls handled
* Enterprise-grade reliability and performance
The Role: As AI Delivery Manager, you own the end-to-end delivery of enterprise Voice AI programs, from contract signature through go-live and renewal.
You are the person who makes things happen.
You don’t build the AI or write code, but you run the delivery. You keep projects moving, customers aligned, risks visible, and internal teams focused. When things get complex (and they will), you’re the one bringing clarity and momentum.
What You’ll Be Doing:
* Owning delivery from kickoff to go-live, running plans, milestones, RAID, and weekly customer syncs
* Turning solution designs into executable delivery roadmaps with clear scope and acceptance criteria
* Driving fast time-to-value by coordinating integrations, VoIP connectivity, environments, and access
* Orchestrating Solution Engineers and specialist teams, unblocking issues and escalating early
* Managing senior stakeholders across sales, IT, security, and operations
* Ensuring successful handover with runbooks, training, and post-launch reviews
What We’re Looking For:
* 3–5 years’ experience in technical delivery, implementation, or project management (SaaS or consulting)
* Consulting background preferred (Big 4 ideal)
* Experience delivering complex projects for enterprise or sophisticated mid-market customers
* Technically fluent—comfortable discussing APIs, integrations, databases, and AI concepts
* Proven track record delivering multiple implementations in parallel
* Native or fluent German required, strong English
* Based in Germany, delivering projects across the EU
Why This Role?
* Join a high-growth, Series A AI business with serious momentum
* Work on cutting-edge Voice AI that’s already live with enterprise customers
* High ownership, high impact, high visibility
* Competitive salary, bonus, and meaningful equity upside