About the company:
At Upway, we are making electric mobility accessible to everyone. We are building the largest marketplace for reconditioned e-bikes, offering consumers the widest choice of ebikes, at a great price and with the peace of mind of professional reconditioning and warranties. By executing fast on our mission, we will accelerate the transition to greener ways of moving around, whilst reducing the amount of waste as we extend e-bikes' lifecycle. We are excited to bring this vision to life and to play our part in addressing some of today's biggest environmental challenges.
What we are looking for:
As we are launching our operations, we are looking for great people to join our team and build the future of electric mobility. We want to work with talented individuals who are passionate about working on a meaningful mission and excited to work in a high pace environment. We are looking for people with a strong sense of teamwork and superior problem solving skills to help us build a great company and a fantastic place to work.
What is the role:
Upway is hiring a Central Operations Manager among its Operations team. The Operations team's role is to create the largest and highest-quality e-bike offering for Upway shoppers, by sourcing the best e-bikes, refurbishing them and delivering them to their new owner in a seamless customer experience. The Central Operations Manager will be responsible for owning entire parts of operational flow, building processes to optimize operations, analyzing data to understand and bridge gaps, while working closely with the rest of the company to provide best in class experiences to customers.
What you will do:
Manage all operational aspects outside of our warehouse:
* Design, build and own entire parts of the operational flow
* Go deep into the data to find optimization opportunities
* Manage relationships with suppliers, manufacturers and partners (logistics, shipping matters)
* Design and implement processes to optimize customer experience and financial efficiency
* Set up tools and dashboards to get an accurate view on operations
* Work closely with the rest of the company to support a fast paced growth and expansion
What you will need:
* Strong academic background
* 1y+ years of experience in Operations, Consulting, Finance, or equivalent
* Fluency in German and Proficiency in English
* Ability to be both operational and data driven
* Superior problem solving skills
* Comfort with working in a fast-paced and changing environment
* Attention to details and obsession for operational excellence
* Readiness to be fully accountable for a complex operational scope
Benefits
* At Upway, we strive to attract and retain top talents by offering a competitive compensation package that includes a generous stock option plan. Stock options give you the right to buy shares at a fixed price, so as Upway grows in value, so does your stake. It's a long-term opportunity to build wealth and purpose, side by side.
* You will benefit from a 15% discount on an e-bike from our shop per year.
* You will receive public transport support to make commuting simpler and more sustainable.
* You will operate in an environment where you can take as much responsibility as you are able to handle. This will present great learning and growth opportunities.
* You will work on a great product. Electric and sustainable mobility will be ever present in your day-to-day, and you'll become an expert in these topics.
* You will enjoy exclusive offsites and team events to make time to connect and enjoy.