About the Role
At our headquarters in Treppendorf, we are seeking a customer service professional to join our Dutch team. This role will be your calling card for customers who have questions about their orders or purchased products via chat, phone, and email.
Your Tasks
1. You will process orders, create quotations, and manage customer accounts
2. First-level after-sales support - you advise and support our customers by phone, email or chat in the international area
3. You look after our customers by phone, email and chat and represent their concerns and interests
4. You are responsible for an area of responsibility and make independent decisions to initiate and coordinate returns exchanges credit notes repairs
5. You take care of the convenient processing of orders services
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Your tasks challenging varying:
puls:process order quotations manage customer accountspiro
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