At LuxScan Technologies , we value a noble and essential natural resource for the survival of the planet: Wood. We are world-wide leader in the design, manufacturing and installation of industrial scanners for automation in the timber industry. Our company, based in Luxembourg, is part of the WEINIG group. WEINIG is a German group, producing machines and production lines for solid wood and panels production. We benefit of the flexibility of a 50 employees company but with robustness of a wide international group behind us. We are currently expanding and seeking Service Technicians or Engineers to join our international team in Foetz, Luxembourg. Your Missions Supervised by a Service Manager, you will be in charge of handling the installations of our machines at our customers’ factories. . . As we have a rotation system inside the Service team, there are ‘inhouse’ tasks as well that are part of the daily operation. Your responsibilities will include : - Preparation of new machines for a Factory Acceptance by the customer before shipping - Installation of the machines at the customers factory, mainly in Europe and occasionally outside Europe - Training of customers on their new machine - Service for existing machines - Technical assistance and support for incoming queries related to computer systems, software, and hardware (vision systems) - Identification, research, and resolving technical issues for end users Suggesting improvements for an increased reliability. Your Profile - You have a degree in automation, electronics, electrical or computer sciences (minimum Bachelor degree) - You are open minded and ready to work in a multicultural environment ; - Your strong team spirit is crucial for collaborating on daily tasks with your future colleagues in an open workspace. - You are also capable of working autonomously - You have excellent communication (oral and written) skills in English and in German. - You have proven analytical and problem-solving abilities even under high pressure situations It would be even more perfect if: - You have electrical skills or a diploma, which is a strong asset - You have at least 2-3 years' experience in a similar position is considered an asset. - You are proactive, flexible and multi-task. - You have experiences in vision systems - You are able to manage incident follow-ups and prioritize tasks effectively. Our Offer - An intensive training on our systems - A permanent full-time time contract - A long-term position in a fast growing and dynamic team with a world-wide presence - Our commitment to continuously deepen your knowledge, including on technical contents and to further develop your personal competencies - Continuous support and follow-up from the office when you travel abroad. The travelling portion can represent between potentially 30% and sometimes 50% of the time - trips usually do not exceed 3 consecutive weeks. - An attractive salary package as well as other benefits - Lunch vouchers - Brand new offices ideally located in Foetz with a company parking in a fast growing industrial and commercial area, Charging stations for electric cars