Business Support Coordinator (m/f/d)29.09.2025 Advantest Europe GmbH Böblingen
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Business Support Coordinator (m/f/d)
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Informationen zur Anzeige:
Business Support Coordinator (m/f/d)
Böblingen
Aktualität: 29.09.2025
Anzeigeninhalt:
29.09.2025, Advantest Europe GmbH
Böblingen
Business Support Coordinator (m/f/d)
Über uns:
IoT, 5G and Artificial Intelligence. Unthinkable without us. More than half of all the microchips produced worldwide first pass through our hands. As the global market leader of automated test systems in the semiconductor industry we help the world to realize the digital transformation, enable our customers to shape the future and offer you the exciting jobs intended for pioneers.
Aufgaben:
* Embedded in the European Contact Center team at our site in Boeblingen, you perform clerical support administrative duties using prescribed procedures, but it also requires your flexibility and creativity to work on solutions for complex customer situations in our dynamic and fast-paced environment.
* As Business Support Coordinator you will daily interact with our European customers regarding service and support inquiries such as:
* Call management
* Part order fulfillment and return tracking
* Trade quoting for services and parts
* Order management (billing)
* Dispatching of onsite resources (people and parts)
* Contract and pre/post sale inquiries
Qualifikationen:
* Commercial degree / industrial apprenticeship
* Expertise in using Microsoft Office365 tools
* Service orientation
* Strong team player and open communicator
* Ability to effectively plan and multi-task
* Excellent German communication skills (written and verbal)
* Good English communication skills (written and verbal)
* Preferred Qualifications:
* ERP system experience and knowledge
* Billing and order management experience
* Experience with customer service operations in a global business environment
Wir bieten:
* Flexibility
* Benefits
* Development
* Fitness
* Security
* Flexible and trust-based working hours, 30 vacation days + option for additional vacation days, mobile working, individual part-time models and programs for extended periods of absence
* Attractive salary, share in Advantest´s success through our exceptionally appealing bonus program as well as numerous subsidies, discounts and offerings (e.g. bike leasing)
* Structured onboarding programs and mentoring, development discussions, technical and soft skill trainings, language courses and knowledge sessions
* Ergonomic working environment, sports and fitness options and events (e.g. Global Challenge) as well as health days
* Attractive company pension scheme, comprehensive insurance coverage and support in emergency situations
Berufsfeld
Bundesland
Standorte
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