Senior Consultant / Manager (m/w/d) Customer Experience StrategyJoin to apply for the Senior Consultant / Manager (m/w/d) Customer Experience Strategy role at Capgemini Invent.Capgemini Invent is the global consulting unit of the Capgemini Group for digital innovation, design, and transformation. It enables CxOs to shape the future of their companies. Over 10,000 employees work across approximately 40 creative studios and more than 60 locations worldwide. We combine strategy consulting, data science, product and experience design, brand management, and technology expertise to develop new digital solutions, products, environments, and business models for a sustainable future.Innovative projects with international teams and successful growth in digital future topics.Designing and leading strategy and transformation projects.Long-standing, value-driven corporate culture.Transparent career prospects and development opportunities within a global network of experts.Long-term work-life balance model.Get the future you want.Digital Customer Experience: Creating seamless customer engagement (online & offline) and designing customer journeys.Sales: Defining and implementing future-proof sales strategies, optimizing sales processes, introducing digital sales tools, and digitizing brick-and-mortar formats.Commerce: Developing strategies, designing, and launching eCommerce platforms and marketplaces, and deriving social and mobile commerce strategies.Your skills & career.Several years of practical project experience in sales, omnichannel management, and eCommerce in management consulting or industry (automotive, retail, consumer goods, etc.).Initial responsibility as (partial) project leader for complex transformation projects.Strong understanding of agile methods like SCRUM, SAFe, PMI, and other frameworks.Excellent academic record with a focus on business, technical, or information technology studies.Enjoyment in combining technological understanding, strategic analysis, and implementation work.High reliability, team spirit, and fit for a leading global consulting firm.Excellent presentation and moderation skills, very good MS Office skills.Fluent in German and English.The position is available year-round.We look forward to your complete application exclusively via our application portal, including your salary expectations, earliest start date, and location preference.For more information about our application process, visit our website.For questions, contact sophie.virneburg@capgemini.com. #J-18808-Ljbffr