Senior Custody Business Analyst Change Management
The Securities Services business plays a major part in Europe's leading providers of custody services for securities.
Based in Luxembourg, this team offers clients high value-added services extending from custody to securities lending, fund administration, performance measurement and ratings, and bond issuance services.
This permanent contract role will see you join the Business Change Management (BCM) team, responsible for ensuring smooth implementation of change initiatives into the business.
The BCM team drives continuous platform improvements and represents local and Global CCS Operations with regards to change. Reporting to BCM management, your purpose will be to deliver change under a Global Operations remit and ensure a high level of Project Governance.
Key Responsibilities
* Management of changes to ensure they are delivered in due time, within the defined budget and with the required quality.
* Ownership and day-to-day project management of key strategic initiatives in conjunction with Senior Management.
* Ensuring projects and solutions are following the Standard Operating Model for CCS operations and align with the objectives of the Global operating Model defined.
* Undertaking business process reviews and re-engineering where required (identifying processes which need to change or to be eliminated).
* Ensuring Business requirements are accurate, clearly identified, documented, communicated, and approved for all change.
Daily Work
* Analysis of business processes and system functionality to support solution definition and project implementations.
* Working in conjunction with project partners to ensure solutions are fit for purpose, scalable, and take into consideration the global CCS landscape.
* Liaising with IT unit in respect of new client functional developments design and implementation.
* Conduct operational readiness assessments, planning, and implementation, ensuring production teams/operation environment is prepared to effectively support and accept the changes resulting from the project.
* Determining and managing gaps, risks, and issues and planning and taking action to mitigate.
* User Acceptance Testing (Functional Testing) which will involve Test Case Preparation, Scripting, and Execution.
* Managing Project resources for any allocated change and ensuring that project timelines, scope, and budgets are managed pro-actively.
* Managing stakeholder interactions including IT, Client Line, BAU operations, senior management, and any other internal stakeholders.
* Supporting Operational teams regarding implementation of new change.
* Providing regular project updates and reporting to senior management and all project stakeholders.
* Identification of the components necessary for a wide variety of projects and creation and management of a plan to deliver on those components.
* Ensuring that all projects are aligned with the overall business strategy for Global CCS and increase harmonization of the CCS operating model globally.
Join Our Team
You will be part of a dynamic team of 17 people working together towards common goals.
You will have the opportunity to work from home and from satellite sites.
No travel is expected.
Key Skills & Qualifications
* Strong knowledge of CCS activities and processes.
* Five or more years of Project experience implementing change into Operations Teams.
* High energy, dynamic, results-focused.
* The ability to thrive in an innovative and agile working environment.
* Ability to work independently as a member of a broader change management team.
* Experience of working within and/or management of a team.