This Is What You Can Expect From Us
You will work in our e-mobility department and be responsible for the following tasks:
* Remote support for AC and DC charging stations, as well as our payment systems
* Telephone support and remote maintenance
* Processing tickets in the ticket systems and testing charging systems in our backend
* Direct contact for our customers in technical advice
* Installation and training of our software products via remote maintenance
* Technical support for colleagues in sales and service and our partners
* Scheduling of our service technicians and support of the technicians by telephone and remote maintenance
What You Bring With You
* Completed training in electronic or IT field
* Solution-oriented work attitude
* Basic knowledge of network technology and interest in learning new things
* Strong communication skills in customer conversations
* Confident handling of networks and Windows operating systems as well as very good technical understanding
* Enjoyment of contact with people and interest in constantly expanding professional knowledge and daily
* to apply directly
* Very good written and spoken German skills
* High comprehension, resilience, reliability, accuracy and ability to work in a team
What We Do For You To Help You Succeed
* Future-proof employment relationship
* Modern work equipment
* Flexible working hours with hybrid work possible
* Diverse benefits, social services and individual training concepts
Would you like to move the world with us?
Your Contact
Nadine Koch
Hectronic Sales and Service GmbH
Löwenhof 9
D-28217 Bremen
Please note:
this job description is translated from German.
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