Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
Youll thrive in a culture of belonging where you and your unique viewpoint matter. As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratorys role in improving patient health for more than 90 years. Our diagnostic solutions are used in routine and complex clinical testing, and are used in hospitals, reference and research laboratories, and physician offices around the world. The Technical Support & Escalation CIT is responsible for ensuring the highest level of clinical IT excellence across Europe by delivering advanced technical support, solving complex customer challenges, and optimizing digital integration within healthcare environments. The Clinical IT Specialist acts as the bridge between clinical workflows and technology, empowering teams, and customers to achieve reliable, compliant, and efficient system performance.
Serve as the primary point of contact for high-level technical and clinical IT escalations across Europe.
Ensure effective communication and alignment between customers, field service engineers, and global support teams.
Deliver technical training and mentoring to regional support teams to strengthen overall expertise.
Degree in Biomedical Engineering, Computer Science, Information Technology, or related field.
Proven experience (3+ years) in clinical IT support, hospital systems integration, or medical device connectivity.
Strong understanding of networking, data security and healthcare IT environments.
Ability to travel across Europe to support on-site activities and escalations.
Fluent in English (additional European languages are a plus).
Together, well accelerate the real-life impact of tomorrows science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.