About the company -
Rakuten Symphony is a Rakuten Group company, providing global B2B services for the mobile telco industry and enabling next-generation, cloud-based, international mobile services.
Building on the technology Rakuten used to launch Japan’s newest mobile network, we are taking our mobile offering global. Let’s build the future of mobile telecommunications together!
Job Purpose:
We are looking for an skilled and experienced HR Specialist to support our Rakuten Symphony Mobile communication business in Germany. This role will work closely with the HR Business Partner but also directly with Employees and Managers, supporting them during the full employee life cycle. The successful candidate will be accountable for managing processes such as recruitment support, on- and offboarding, compensation and benefits administration, various events such as parental leave and coordinating the preparation of the monthly payroll run. A major part of the role will also be the support of our international staff in all their HR related queries, including managing processes of mobility and immigration with our external providers.
KEY RESPONSIBILITIES:
* Function as trusted HR advisor to RSDE staff on their personnel matters, respond self-determinedly to standardized and moderately complex queries, resolving employee issues
* Update employee records with new hire information and/or changes in employment status, administrating our global HR database (Workday)
* Provide guidance and instruction to new employees in the onboarding process about the company’s policies and procedures
* Preparation and follow-up of the monthly payroll in close collaboration with our external payroll provider
* Administration of our electronic time tracking system including user support and training
* Support the Head of HR and HR Business partner and collaborate with the international HR teams in a matrixed organization
* Execute our benefits program and support related initiatives, including employee engagement, corporate events, collaboration tools
* Data analysis, internal and external reporting
* Work with immigration specialists on visa applications, relocations and transfers.
* Support recruitment and applicant tracking processes
* Help to establish and maintain a friendly and healthy workplace, fostering morale and increasing productivity and retention.
* Additional responsibilities as assigned.
MINIMUM REQUIREMENTS (Knowledge, Skills, Abilities):
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Education background: vocational training / apprenticeship, preferably with additional qualifications (Personalfachkaufmann / -frau) or bachelor's degree.
* 3-5 years of HR advisory experience, preferably within international companies
* General knowledge of employment conditions and payroll processes
* Understanding of recruitment processes
* Experience within cross-functional teams in a fast-paced environment
* Cross-cultural experience and skills
* Strong attention to detail, resilient, highly collaborative
* Analytically driven; fluent with data-driven analysis
* Highly Customer-oriented while standing his/her ground in enforcing necessary policies
* Solid office application skills (Excel, Word, etc.) and familiar with HR tools and software
* Prior experience with Workday is a plus
* Fluent German & English language skills.