Order Entry & Logistics Team Lead
Location: Commutable distance to 69115 Heidelberg, Germany
Package: Excellent salary and benefits
My client is looking for an experienced and highly organised Order Entry & Logistics Team Lead to oversee and manage sales order entry, customs, and logistics operations. This role is ideal for a proactive professional with strong leadership skills, a solid operations background, and the ability to coordinate complex shipping and distribution processes.
Key Responsibilities:
* Lead, coordinate, and execute the distribution of products to meet customer delivery targets.
* Develop and mentor the Order Entry & Logistics team, ensuring continuity and efficiency.
* Establish and maintain short- and long-term shipping forecasts in collaboration with Sales, Marketing, and Warehouse teams.
* Implement and maintain documented procedures for Sales Order entry and related processes.
* Resolve issues between shipping and sales teams to ensure timely product delivery.
* Collaborate with Finance regarding order transactions, payment collection, and general ledger impact.
* Organise shipment schedules and manage inventory allocations to align with customer requested ship dates.
* Oversee the processing of all customer orders, ensuring accuracy, compliance, and timely documentation.
* Manage reclamations, perform root cause analyses, and implement corrective actions.
* Ensure accurate assignment of serialised assets and manage extended warranties, service, and maintenance plans.
* Maintain compliance with domestic and international shipping regulations (ATR/IATA).
* Supervise shipping operations, packing procedures, and the maintenance of shipping equipment.
* Track and report key performance indicators for logistics operations.
* Coordinate ERP system migration from Microsoft Dynamics to Oracle NetSuite, including planning, training, and process integration.
Professional Qualifications:
* Completed general education; office administration training is preferred.
* Minimum of 5 years' experience in supply chain, logistics, or operations with direct responsibilities for unit results.
* 4-5 years' experience in an office environment with focus on sales order management.
* Proficient with standard computer applications; ERP, MRP, Quality Control, and Finance systems knowledge is an advantage.
* Strong analytical skills, including cost-benefit analysis, risk management, and operations planning.
* Excellent verbal and written communication skills in German and English.
* Independent, dependable, and able to work effectively in a team environment.
* Strong business understanding, technical aptitude, and sound mathematical skills.
What's on Offer:
* Competitive and attractive salary package
* Comprehensive benefits
* Opportunity to lead and develop a high-performing logistics team
* Hands-on involvement in ERP transformation and process optimization
* Collaborative and dynamic work environment within commutable distance of Heidelberg
This is a unique opportunity for a logistics and operations professional to take a leadership role, make an immediate impact, and grow within a thriving organisation.
Services advertised by Gold Group are those of an Agency and/or an Employment Business.
We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.