Solutions Engineer – Adaptive Service Assurance (ASA) As a Solutions Engineer you will be an integral part of the EXFO ASA Sales Organization and will be responsible for providing technical leadership, market intelligence and competitive analysis to enhance the Sales Organization’s ability to compete in existing and emerging markets. Ensure smooth product introduction to the sales force. This includes ensuring the creation of proper collateral materials, training, etc.
Provide pre-sales technical support by creating and delivering compelling pre-sales presentations, and by developing and maintaining thorough technical, technology and in-depth product knowledge regarding relevant aspects of EXFO products in their assigned product/BU area of responsibility.
Provide sales support by identifying product applications; Provide sales support by disseminating technical information on specific applications to sales personnel and customers. By assisting and implementing customer training sessions, product evaluation support, as well as some post sale support when required.
Assist with completion of RFPs/Tenders in close coordination with RSM/SM and internal sales support team to provide best positive response to all technical requirements.
Provide technical support presence at trade shows, conferences and seminars and other marketing events
Continuously support in the education of the sales force and partners with respect to new market opportunities, market trends, as well as the continuing evolution of EXFO’s product line.
Act as an extension of the product marketing team, by providing customer, product, market, competitive data, as well as assisting with technical documentation for example Author/Co-Author application notes and white papers to increase product visibility and acceptance.
Excellent knowledge of Mobile Networking and Service Assurance Solutions / Operational Support Systems (OSS).
Minimum of a Bachelor's degree in Electrical Engineering, Electronics, Computer Science, or other related technical major.
Ability to write and speak both German and English fluently.